2 weeks ago
I am also having issues with Doordash displaying DD instead of the customers name, starting with he latest update.
No changes to any settings.
Same issue as https://community.toasttab.com/t5/restaurant-operations/issue-with-names-on-the-kds-that-support-is-...
Their solution did not resolve my issue. Its also messing up the order ready screen.
Solved! Go to Solution.
The sent us 2.82 build 6, and i can confirm that did solve our issue.
View solution in original post
Also only showing first name for all orders, same as theirs was.
2 weeks ago - last edited 2 weeks ago
Sorry to hear about this issue! Do you have a support case open?
Yes we do. It looks like they just pushed an update to us today. Hopefully that fixes it.
