01-06-2024 05:43 PM
Good afternoon everyone! I am stuck and having a hard time finding the answer anywhere. Currently when any item is sent back to the kitchen at the top of the each ticket "Fire with a counting time" is displayed and im trying to remove this. Ive seen other toast kitchen displays where it has the feature turned off with some replaced with "DINE IN" does anyone know how to turn this feature off?
Solved! Go to Solution.
01-06-2024 06:07 PM
Assuming servers send right to the kitchen and they are not fired by an expediter I would assume maybe you have "enable item fire by prep time" enabled under kitchen settings > meal pacing > item pacing
01-06-2024 07:02 PM
Is just reloaded a second time and that actually worked! Ive spent alot of time on this so i appricate your response!!
01-06-2024 08:47 PM
Great! You're welcome, happy to help!