Menu Availability

[Sdaniel]

Hi everyone,

We’re working on a new menu tailored for commuters, especially since we have a few locations near train stations. We plan to promote this menu through our branded mobile app and offer a promo code for customers who order from it. The menu will be available exclusively from 7 AM to 9 AM, Monday through Friday.

We’re currently using Online Ordering Pro and thought time-based ordering rules would help us manage this. However, after testing, it seems these rules aren’t quite achieving what we need. Specifically, we want to ensure availability during those times while allowing customers to pre-order ahead of time, such as the night before. Our business hours are 7 AM to 2 PM, but we’d like customers to be able to start placing orders as early as 5 PM the evening before.

Currently, when I set the availability rules, the items only appear on the online ordering page during the designated hours. We want to find a way to let customers place orders ahead of time while still respecting the availability window.

Any suggestions on how we can make this work within our system?

[au79teahouse]

Thank you for sharing it! It will come in handy if we ever need to do something like that.

[Sdaniel]

Absolutely! Here's a quick video showing what that looks like for us:  Commuter Menu - Scheduled order.mp4

*I'm in Hawaii time, but the restaurants are in Illinois and Georgia, so you'll see some unusual pickup times in the video due to the time zone difference.