So here we are again, dealing with the SAME issue that happened in 2022 and 2023 (which ultimately Toast did fix previously.) Guests ordering on UberEats enter "special instructions" like "please write Heather on the sandwich bag" or "please sub tur...
Hi,we price our items for all 3rd party deliveries at ~15% higher than inhouse to offset the huge cost of commissions to them. Its a flat increase across for all 3rd party menus.When we set this up, the on-boarding guy did that price adjustment via s...
I remember a setting when I first was setting up DoorDash that asked if I wanted to add $1.50 to all of my menu items for DoorDash. I cannot seem to find where this setting is anywhere. Can anyone help?
The question: how do I VIEW ALL items NOT in any active menu.So, it seems I finally understand "Add Existing", "Copy Existing", "Deep Copy". Finally comprehend this.So, now I am looking at "item database". YIKES!!! Let's look at item: Avocado - a ver...
Can Toast automate allocation of tips to those who initiate the order, regardless of who closes the order? The default set up is to assign the tip to whoever closes the check. The following scenarios create challenges:When a guest has a drink at the ...
Is there a timeline for this solution?It was mentioned while I was originally signing up my business and I was excited to share this with other venues like mine who were looking for a new pos solution with features like this one.
servers cant select modifiers after selecting an entree. i had re-synched data and rebooted and it still keeps happening
Is anyone else confused about whether they are highlighting/selecting an item or de-selecting it based on the color? I am always uncertain of whether the item is being selected or not. The color can change based on whether the items have been sent to...
Hi everyone,Two of our locations recently switched to using the smart algorithm wait time estimator and followed the recommended adjustments for this transition. We also toggled on Allow guests to join online if there is no wait.However, we encounter...
I am new to Toast. Our internet provider, Spectrum, only has modems with one ethernet port. My understanding is that we can only use the Meraki router and that we can only create one network. How do we connect other wireless devices for things like o...
Hello, I don’t believe Toast has the capability for doing this, but I’m wondering if anybody else has come across this or if there’s a work around. We have an active restaurant doing takeout and dine in and also a market using the (RETAIL) module. We...
We have a family pack. The pack is configured to allow customization per item in the pack. The customization however does not display on the ticket or in the kitchen properly. It just jumbles everything together and you cannot see what goes to what. ...
I thought I saw on a zoom tutorial I could move an entire product list to a count list. does anyone know how to do that?
Wish toast would work on an integration with Zapier to allow automations and more powerful reporting. Please upvote if you agree.
I have inherited a toast set up and need to move one of our drink categories under another. I am not sure how to do that without recreating each offering under the correct listing.
