I entered and approved employee TAFW / PTO. They didn't get paid for it.I suspect it has something to do with the year cross-over and I'm concerned that there is a Toast Payroll bug or defect.I'm posting here for input because the Toast Payroll Suppo...
Hello!Has anyone using Text To Pay had success with having the orders route directly to the kitchen (KDS & Printer) once the customer has paid? When we joined Toast earlier this year in January, Text To Pay was promoted as an alternative to taking pa...
Here's an issue that Toast Customer Care is having trouble with, so I wanted to see if anyone else is using Toast gift cards. We were successfully issuing cards and scanning them for payment using the barcode scanner and the QR codes on the cards. Th...
We recently installed an Epson TM-L90 label printer to use for labeling our drinks. We chose the 1.5x3 small vertical label size, however it looks like the printing area is misaligned. There is a huge amount of space on the left of the label, and the...
Hi there, I am interested in adding a Toast Kitchen Printer TKP300 (the impact printers using the ink ribbons), specifically because I want the loud sound of printing to alert our kitchen staff that an order on the hot line needs servicing. Can someo...
Is there a way for my FOH team to edit the seat number on an item that has been sent without giving them permission to edit any other modifications post send? It seems like the seat number is grouped in with all other item modifications which is frus...
Update: I looked up total gift cards we sold in 2025, it was $1,050. For the year I've paid Toast 50*12 = $600I've already lost more than 50% of my liabiity to toast. I'm not seeing the benefit and already in loss TBH!. Just curious what everyone i ...
To handle a reward system limited to only 3 items while satisfying high-point customers. Restaurant business (Pizza Place, etc.) wants to make our loyalty customers happy and wants to add 7 more items. How can we add and make a marketing for our loya...
I got this email today and enabled it right away. I haven't set up any promo yet. However, I'm still struggling to see the QR code in the print. Has anyone else tried it?Under Takeout and Deliveries.
We keep cash in the drawer but maintain the balance outside of our POS. Our Toast onsight go live agent set up the cash drawer to function as part of the daily operations. In reading about Cash Drawers on Toast Web it sounds as if if we turn off the ...
I have been having issues with processing credit cards that are manually entered. A few have gone through, but most are rejected. Is there something that can be done to solve this issue?
This issue doesn’t occur often, but we recently had an Uber Eats order with items routed to three prep stations. Two stations received their kitchen tickets, but one station never got the print. Unfortunately, we didn’t catch it until the driver was ...
Our monthly went up from $551 to $621. I've been on chat for 2 hours for the agent to tell me that we are being charged for a new tablet but we never ordered a new tablet, or anything for that matter. After 2 hours he says to ask our sales rep for he...
All, Looking for a resource who has subject matter expertise in Toast & XtraChef. We are a new restaurant called Citizens Coffee & Wine Cafe and located in Hempstead, Texas. Our kitchen is a scratch kitchen and we are working to get a handle on our...
How or WHERE can i get one on one tutoring on xtraCHEF? I have exhausted my allotted zoom one on ones and nobody has been helpful at TOAST in my request for One-on-One tutoring. I am willing to PAY but still, no help from Toast. Very frustrating!!
