This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Phone Connection

FrogPondStu
Soup I

‎08-17-2023 05:00 PM

Has anyone had any success connecting their phone to the POS system to automate loading of customer information? This way we could eliminate the input steps for existing customers.

Labels:
0 Kudos
8 REPLIES 8

au79teahouse
Community Ambassador
In response to au79teahouse

‎09-08-2023 08:23 PM - edited ‎09-08-2023 08:39 PM

In case anyone else is also interested in getting this caller ID feature. Toast does not sell the hardware anymore. But you can get it from ebay or somewhere else. Make sure to buy the model that has Ethernet connection. Fee is $10/mo. Need to call Toast billing/network to get the subscription added.

rcmck
Dessert I
In response to au79teahouse

‎09-08-2023 08:35 PM

Thanks, the company that makes them seems to still be in business, might be another avenue for getting one. https://callerid.com/

Yourpizzashop
Soup I

‎09-11-2023 04:26 PM

where do you guys get you VOip from.  I am being told that the protocols my service provides are wrong.  I am looking for a new provider

0 Kudos

rcmck
Dessert I
In response to Yourpizzashop

‎09-11-2023 06:36 PM

I actually have the analog version, we had analog phones at the time, but I eventually switched to VoIP from our phone and Internet provider and just continued to use the analog one attached to the ATA adapter they provided and it works fine. Who is telling you the protocols are wrong? Your phone provider? 

0 Kudos