3 weeks ago
Not sure how many people use the Caller ID function but heads up it has broken all orders being sent to KDS (have not tested printers) for me in 2.112, the changelog mentions a fix for Caller ID and Toast Tables orders not displaying removed default modifiers correctly https://updates.toasttab.com/announcements/toast-tables-and-caller-id-orders-accurately-display-remo... but seems to have made things much worse for me at least. No orders started from caller ID go to KDS at all now. Have tried all usual troubleshooting, from cache clearing to factory reset of the device, nothing has worked other than temporarily disabling the Caller ID function.
3 weeks ago
Yes. And I also check the source of the test order to confirm. It says Caller ID as the source.
3 weeks ago
Ok thanks, I'll check again
2 weeks ago
Still affecting me after checking again, could be some weird edge case, idk, I lost count of the betas I have joined!. I have a ticket in with engineering though, see what happens.
2 weeks ago
Sorry to heart the issue still persists. Hope the issue will be resolved as soon as possible!.
2 weeks ago
Resolved now, doesn't seem like it was directly relate to the app version, just a feature that had been enabled for us (and probably others) that caused the issue, rolling it back fixed the problem.