Hello,We still see the following location's POS still active, but we no longer own these stores.Please de-activate these stores.324, 770, 1567, 1571, 636, 774, 1377, 642We also have some stores that we sold, but are still getting charged for them.May...
When it comes to training staff on menu knowledge, I take a hands-on approach. On their first shift, I walk new hires through the menu and point out the key items they need to learn right away. I also give them a full menu with ingredient description...
Hey, all!When our restaurant first opened, we were doing counter service, so we had a cash drawer set up for one of our POS terminals. Since we're not doing counter service anymore (full service now, servers have their own bank for cash transactions...
Hi everyone,I’m looking for advice on building out my liquor menu in Toast in a way that allows for accurate inventory tracking — specifically when offering different pour sizes of the same liquor.Currently, I list two separate menu items for each li...
I'm trying to add a Cash Discount where servers can add an Open $ Off discount to checks and round down the cents to the nearest dollar, but would like to add a discount where any server can add it, but there is a maximum amount. In this case it woul...
When there is a large party and we add auto-gratuity there is some confusion when presenting the check to the customer. There are two problems. Customer needs to be told that there is auto-gratuity added so they don't add additional tips accidently.W...
Hello! I am looking to configure things so that default modifiers show when the ticket is printed to the kitchen, but not the guest. I have selected the UI setting that allows modifiers to be shown, but am unable to figure out how to get both default...
Hi All! We run a private events department at our locations, and would like to ensure that we are tracking and reporting private events vs regular in house sales appropriately. We have an "Event" dine in category, but want to make sure that it's bein...
Hi,Anyone know how to do a transfer in xtraChef? (One location to another)
If a guest leaves without paying their tab and the pre-authorized credit card declines, I would like to block that guest from ordering at Order and Pay in the future. Is there a way to block or "mark" guests by name, phone number and/or email addres...
I saw that effective May 1, 2025, Toast would be processing the state sales tax reports. Is that for the previous month? Our sales tax is due on the 20th of the following month so I need to verify that April's sales tax will be processed today. Thank...
Restaurant Professionals!At our restaurant, Downtown, we-like-the-rest-of-the-community change our prices during EVENTS; Concerts, Convention, something that draws in the visitors. That's a big city strategy. Hotel prices are up, parking is up, every...
I am trying to create an Event Timeline. It is a two-day event. When I enter the timeline description, it does not give me a date option, only the time. Also, when I have a two-day event and both have breakfast, how do I tell it which day is which...
Anyone else having issues with their Toast GO 2 handhelds showing a flashing blue question mark above the screen? Started happening to us a week or so ago. None of the devices ever showed that they were in offline mode and the status screen shows eve...
Hi team,Looking for a way or where to request a WIX - TOAST integration for Orders. I work for a company with multiple restaurant locations and we use Wix for our website and for pick-up orders and would love to have the orders that come to the websi...
