I am writing to express my concern regarding the recent change requiring a separate software subscription for every POS terminal.When I originally signed my agreement with Toast, my understanding and the terms presented to me were that my account inc...
We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
I’d love to see Toast support an MCP or AI-agent connector so restaurant operators can connect Toast to tools like Hermes Agent, Claude Desktop, ChatGPT agents, OpenClaw/OpenCode-style local agents, or other automation systems.The main use case is wo...
Has anyone else been affected by the change that happened today of customer information being censored on the kitchen ticket side?We have printed kitchen tickets and as of today the phone number is blocked out aside from the last 4 digits of the pho...
Anyone having issues with the July 9, 2026 update abbreviating the number of characters in tab name Our customer first names are being cut off . Does corporate toast not have any clue on actual running a restaurant? Don't they think through ho...
I believe it would be helpful if I could see a log of when (and who) turns our online ordering system on snooze and when it is turned off. I am finding the system off or with snooze warnings in the morning, and I want to know when it is happening so ...
There is an issue when our customers order through the toast app and use rewards points to go towards purchase amount. None of the totals in attached receipt add up. It forces me to refund the customer money they are not owed. Open ticket with custom...
Hello everyone! We are looking to set up a targeted promotion and want to see if this is possible within our current system.Specifically, we want to create a discount that only applies to a particular customer group. For example, we want our Wine Clu...
Hello,We are trying to create a specific discount rule for our menu and could use some guidance. We want to set up a promotion where if a customer buys a specific quantity of items (X number of items), they automatically receive a percentage discount...
I think it would be awesome if I could put an internal note not visible to customer on a gift card comp that would trigger an automatic customer note on the tickets when the gift card was redeemed.When I send an e gift card to bring a customer back o...
Some buttons on the POS provide no graphical feedback to indicate whether the button has been pressed. The buttons in the top toolbar (Switch User, All Checks, Lookup Check, the "back" button), the table buttons, the "X" in the upper right corner of...
We have a large draft selection (56 items on tap). We have each one entered and priced by size. I want to set up flights and to be able to accurately track sales I read to set up a modifier group and then make each beer item a new modifier. When I...
I'd like to suggest a feature that I believe would significantly improve the accuracy and efficiency of packing carryout and delivery orders. Currently, Toast prints each menu item with its modifiers, which works well for the kitchen while preparing ...
Title: Allow Maximum Value Limits on Custom Tender TypesProduct Area: Payments / Custom TendersDescription:Please add the ability to configure a maximum value that can be applied to a custom tender type.Use Case:Our business sells paper VIP vouchers...
I just received the hardware for Toast at my house and would like to try the handheld in test mode but it won't let me login.Can you help me?Do I have to be at the store to use it?
