Hello,We are trying to create a specific discount rule for our menu and could use some guidance. We want to set up a promotion where if a customer buys a specific quantity of items (X number of items), they automatically receive a percentage discount...
I think it would be awesome if I could put an internal note not visible to customer on a gift card comp that would trigger an automatic customer note on the tickets when the gift card was redeemed.When I send an e gift card to bring a customer back o...
Some buttons on the POS provide no graphical feedback to indicate whether the button has been pressed. The buttons in the top toolbar (Switch User, All Checks, Lookup Check, the "back" button), the table buttons, the "X" in the upper right corner of...
We have a large draft selection (56 items on tap). We have each one entered and priced by size. I want to set up flights and to be able to accurately track sales I read to set up a modifier group and then make each beer item a new modifier. When I...
I'd like to suggest a feature that I believe would significantly improve the accuracy and efficiency of packing carryout and delivery orders. Currently, Toast prints each menu item with its modifiers, which works well for the kitchen while preparing ...
Title: Allow Maximum Value Limits on Custom Tender TypesProduct Area: Payments / Custom TendersDescription:Please add the ability to configure a maximum value that can be applied to a custom tender type.Use Case:Our business sells paper VIP vouchers...
I just received the hardware for Toast at my house and would like to try the handheld in test mode but it won't let me login.Can you help me?Do I have to be at the store to use it?
Two of my most recent employees have been having issues running their shift reviews. Whenever they go to that screen, it says there is a sync error. There is a button to refresh, but nothing happens. We try on multiple pos and handhelds, but theyr...
When a check is paid with a gift cards and there is a remaining balance paid with a credit card, the credit card receipt for suggested gratuities only show the suggested gratuity for the remaining balance and not the original total. Is there a way to...
This is mostly a feature request to have a fourth name field for modifiers, items, groups, and menus - the guest facing name. I see a similar post from several years ago that has not gotten any traction, so hopefully this one can generate some intere...
I thought I had a PHD with Toast issues. Was I wrong. The left doesn't know what the right is doing and the lack of accountability is ridiculous. I am in my 7th onboarding with Toast and it's the worse I'v ever had. I continue to have multiple issues...
Anyone having issues with embedding iframe code and it displaying properly? I use untappd for business and its embedded iframe code works like a charm on my previous website I built via wordpress. I am exploring toast websites and have integrated t...
Now that pennies will stop being produced soon. Does Toast have a rounding plan in place? Banks are already warning of shortages.
When I set a preorder Time-based Ordering Rule for an item and try to set the end of the Pickup Range to a date that is more than 75 days from today, I get this message:Does anyone know if that 75 days is a setting somewhere else or is just an arbitr...
I am looking into surcharging.I am unable to locate if a ticket can show a cash price and a credit price based on the surcharge %.If so, how do I set this up? Nothing shows when I search this subject.Thank you
