We are long term Toast users/fans and are expanding our flagship location. In this expansion, we will have a second bar.I am looking for what others are doing? I wish it was possible to route kds prep stations by either (a) the terminal or (b) job...
Hi Toast team! Problem: When an item’s inventory hits 0, Toast greys it out/unpublishes. In real ops, counts aren’t perfectly accurate 100% of the time—transfer lag, catering pulls, partial cases, late deliveries. This blocks revenue and frustrates s...
I got this email today and enabled it right away. I haven't set up any promo yet. However, I'm still struggling to see the QR code in the print. Has anyone else tried it?Under Takeout and Deliveries.
We offer a few lunch specials to help office folks during the week. On holidays such as Thanksgiving, we don't offer them. I don't have an easy way to handle them right now; I mark them out of stock. And remind myself to go turn it back on the first ...
When someone orders via Toast Delivery Services, is there a reason why the customer phone number can be listed just like normal takeout orders? I think this is something very basic, someone else things this is maybe possible already that I'm missing?...
Does anyone know if there's any updates with this problem of not being able to change a customer's delivery address in the customer information. Some customers have multiple addresses that they request delivery to, or some customers move addresses. O...
Is there a way for bartenders to see the recipe for a drink when they tap on the menu item? I was going to use the description text but wasn't sure if customers would see the ingredients and steps to make it, which I would want to avoid, when they sc...
How do you set the tip percentage options to be calculated based on the the total bill and not just the remaining balance? For example, let’s say I have a $400 catering order and the deposit is $200. When I go to collect the remaining balance after t...
At the bar when a guest charges and I run credit card then wants another round. How do I go about to add and then reuse the CC number that is already on the bill?
Dear Toast Team,As a forward-thinking company at the forefront of restaurant management technology, integrating Bitcoin payments via the Lightning Network would be a strategic move that aligns with the evolving financial landscape. Bitcoin, as a dece...
ISSUE: soups, salads, chips, etc. are all taken care of by the food runner but they still need to be on the expo screen. When the kitchen fulfills all food items, the order does not go to the front of the KDS because the sauces are showing up as not ...
Hello everyone, I’m Antonio Urdaneta. My wife Martha and I are the owners of QuickBite Bakery & Coffee, and we’d like to share an ongoing issue we’ve been facing with Toast’s payment processing.Since the day we opened—which is now over two months ago...
Possible to see a video demo of this in action?Sounds great at first, but after rereading several times I am a little confused.
Bottom line, we lost 6 out of 8 chargebacks. But even an EMV one? That is hilarious.Chat seems to think there is *ALWAYS* a REASON code. But Toast decides not to pass it to us. (Not sure if that is a true statement). A "CUSTOMER DISPTES" means Toast ...
Every year around the holidays we run a gift card special buy $50 get $10 free. The problem is that some guests will purchase $1,000 in $50 gift cards. The current process requires us to ring in twenty seperate gift cards one at a time. Can we enter ...
