Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

kds missing items or not getting tickets

Does any one else have the same problem of orders (tickets) no getting to the right KDS ? or showing up in the pre station but not on the expo even though they a set up to go to expo ? Try already rebooting, reinstalling changing cables changing swit...

Resolved! Forgot password error

Hello!I would like to express my complaint about the impossibility to sign in my Toast Payroll. Firstly, I am unable to log in my account. Then I press ''Forgot password" so to be sent an email in order to fix my account back. Sadly I see the followi...

Resolved! Discounting of weighed items under a lb

We run Toast Retail and run Toast in our restaurant (2 "locations").  On the retail side we use a scale generated embedded barcode to read price.   Toast will discount weighed fractional items over a lb correctly for % off but not $ off discounts.  T...

Resolved! Deep Copy - unattractive solution

Restaurant Professionals!At our restaurant, Downtown, we-like-the-rest-of-the-community change our prices during EVENTS; Concerts, Convention, something that draws in the visitors. That's a big city strategy. Hotel prices are up, parking is up, every...

Missing some key features

Some things I have been trying to get implemented. Since we started using toast, heading towards our 3 year mark, there have been several ideas that I have seen pop up, from the old system as well as on the new toast community, I have been pushing fo...

Resolved! multiple bartenders with tabs

We have a bar with multiple bartenders who open tabs for customers. Later those customers will order drinks from other bartenders to add to their tab. How do others handle that? Is there a way for bartenders to view other tabs (open tickets) from oth...

Can employees login to see their daily tips?

We have switched from handing out tips on a daily basis, to putting tips onto paychecks. We use a tip pool, so individuals typically don't see how much they earned each day. Is there a way for employees to log in to Toast to be able to see their dail...

Resolved! chargeback

someone disputed a transaction.  I sent in their signed cc copy with the itemized bill.  I also have her being here on camera irate about our prices when I went over the prices with her.  she said she was taking it from my tip which you can see there...