I have a specific menu item (pre-paid event ticket) that is set to "Deferred" however the sales of this item are showing under net sales like any other item. I want sales of this item to NOT be counted in net sales on the date of purchase so I can ac...
One feature that would dramatically improve kitchen efficiency is an AI-powered modifier and special request optimizer for kitchen tickets.Right now, customers ordering online — and even servers entering orders manually — often write long, unnecessar...
So our sales rep told us that if we signed up for the Google Ads through Toast (and pay Toast a fee) we'd get matching ad dollars from Google. He said we could get new customers. So, we tried it. We entered all the demographic info to reach our tar...
this seems a necessity with multiple stores, matching up monthly cash deposits with bank deposits. Our book keeper desperately needs this if total cash deposits entered into toast report does not match bank. Just need an exel export of daily cash dep...
Hello!I've spent the last month and a couple google ads meetings with their GTM tracking team trying to figure out how to track purchase conversions from my google ads and Ive had little success.I'm using Online Ordering Pro, I have both a google tag...
Has anyone tried out the Pizza Mode Beta yet? I'm really curious as to what people think of this so far.
I asked Rodrigo with Toast today to tell me who our account rep is. Rodrigo gave me the full name of our rep, but would not give me his contact info. I asked three times and each time he refused. I've honestly never been anywhere where we had an ac...
Is there a way to clean up duplicate customer records associated with the same phone number? I have to many instances where I have multiple records for the same customer. I wish there was a way we could clean this up!
Is there a way to enter notes on a customer? For example, a customer that needs to pay first when they call an order in. Our old POS system would pop up a message box with 'critical' remarks when that customer was selected on the order screen. Than...
Hello! I am wondering why it is when I am charging an order to a house account, two receipts print. I don't need any receipt because the guests ordering don't require one. And certainly not two. I'm wasting receipt tape with the this and am hoping so...
Has anyone figure out a good way to setting up prep times for items across multiple stations?Currently, if a server wants to add a protein to a dish, we've set up req'd or forced shown mods to allow them to add it to a dish and it's routed to the res...
It would be great if a customer's available rewards and total points were visible on top of the ordering page once signed in. Signing into the account should also be simplified.It's confusing for customers to only be able to view their rewards and po...
Can anyone who has used this setting to either void or close out open orders to a system payment type give any feedback on it? I'm curious if it also closes *scheduled* future orders, which would be a huge issue. Also, if you do turn the setting on, ...
WE have been using Toast's credit card surcharging fees, but the amount we take in doesn't come close to offsetting the fees that they are taking. Does anyone else see this problem? We might need to start looking for other options.
Anyone else interested in seeing Toast's online ordering platform being able to accommodate Group Ordering? (ie: 15 different people from one office can put in 15 individual orders, pay individually, and the order is grouped and delivered all togethe...
