Reordered items on a new ticket doesnt show up on Kitchen Display Screens.

[Farhan]

Does anyone else have this problem? When I do a reorder from what a customer ordered last time, the new ticket is populated with the items but when I finish taking the order it doesn't go to the Kitchen Display Screen.

[au79teahouse · Accepted solution]

Just sent a test order and it works fine at my location. 

Does this issue occur every time when you place an order by reordering from the order history? 

[Farhan]

Yes, every time. If I create an order from the order history it doesn't show up on kitchen display. We make that order using a printed paper copy of the order. 

[Rob]

Wanted to check in here, are you still experiencing this issue with reorder items not sending to the Kitchen Display Screen?