09-30-2024 02:27 PM
I'm in the process of closing a location - one of three under multi-location management. We have gift cards and rewards accounts. I'm wondering what will happen to these accounts after the account is deactivated. Currently, they can only be reported on in the back-end if you search by the location that they were created at. If the location is gone (after 30 days it's totally gone from backend reporting, bummer), how can the accounts be found? Will they still work at the current locations? Does anyone have experience with this?