This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

tap to pay works but not swipe or chip reader on main payment terminal

DavidBrock
Soup II

a week ago

So today my chip reader and swipe stopped working. I can still do Tap to pay but not all card that come thru are tap. i would then have to Key in all cards that don't. I've tried resting the kiosk, I did I full power down, I've cleaned the reader, and I've even tried looking for updates. nothing I have tried is working so if anyone else has an idea  before I call Tech support that would be great. Thank you guys.

Labels:
0 Kudos
1 REPLY 1

au79teahouse
Community Ambassador

a week ago

Did you try to unplug usb of the card reader and plug it back in? After all, it's better to call Toast support so they can walk you through the troubleshooting steps and send you a replacement if possible.

0 Kudos