We have 6 handhelds and servers all over the place when paying out tickets tableside. Our customers are old school and almost always want paper receipts for their credit card payments. We do not pay cash from the handhelds. We have a central area and we have the handhelds programmed to print the guest check to that certain printer to print the check needed for the table. However, we need the credit card payment receipts to print to the front desk. How is everyone else doing this? My servers spend ALOT of time running back and forth to the printer.
You are understanding and having them all print to the host stand would absolutely not work. That would mean the servers are still running their legs off to chase down papers. Wouldn’t it be AMAZING if a little pop up on the screen would allow the hand-held to choose a printer ? I bet this billion dollar company could program such a feature if it were requested enough.
Message received! I have sent this to our internal teams; We are also working on updating our feature request process, so when this process is complete, this would be a great entry!
