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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

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Resolved! Manual credit card entry

How do you manually enter a credit card number for payment in the new toast experience? I spoke with two Representatives from toast and they could not figure it out.

Resolved! Epson L90 printer Issues

Hi everyone!One of our locations recently started having problems with their thermal Epson L90 printer, specifically when the label prints, it prints blurry. The manager of the location cleaned the printer, ensured the paper roll was set up correctly...

Future Orders for Holiday Meals

Is there a way to allow customers to place an online order (future order) for pickup on a specific date in the future (day before Thanksgiving and day before Christmas), and only for certain menu items?  I plan to start taking pre-orders for Thanksgi...

Declining Cards

Hello all we have had some issues with people starting tabs in which we keep the cards but at the end of the night after they have left whether the card is locked or no funds available it declines and now i am stuck with an unpaid order. Any suggesti...

Waste Input Becomes Discounts? Seriously?

We were really happy to see that some of the posters on this community board's suggestions were made real by TOAST by introducing a way to record food waste each day.  It does work and was simple to set-up.However, we were just so surprised today to ...

Shift Review

Hello Community, Has anyone figured out a way or if there's a setting to not allow a shift review during the employees shift?  The staff walk around the entire shift constantly looking at their shift review rather than keeping up on shift work etc.An...

Delivery Driver Shift Review Missing Tips

There are many occasions on a nightly basis where a driver will run their shift review, and the tip from an order is missing from their credit tip audit. The order number shows under the credit tip audit, but the tip says 0, but when you print the re...

Resolved! Sales report

Why does it say at top of server sales report  cash left in drawer for only a couple servers. ? They make their own change from personal bank ?

Loyalty Signup - ON POS with NO Check

Hi everyone!Does anyone know how we can sign a guest up for our loyalty when they don't have a check? Specifically on the POS? I know guests can sign up online, however, we have run into scenarios where a group comes in, one pays for the entire bill ...

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