cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to onboard new staff members, the next(continue) button is not accessible

Wether using Safari or Google Chrome in Toast Payroll, the next(continue) button is not accessible to navigate from the basic info screen to go to the following screens to complete the onboarding process. Has anyone found a work around?

6 REPLIES 6

Thank you for responding, i am using an ipad pro as i have for all of the previous onboarding. Odd that the button is no longer available. I tried to change the orientation as well. I am able to scroll up and down on the screen, just do no the button to proceed to the next screen.

Rob
Community Manager
Community Manager

One thing I usually do for issues like this is to right-click and select "inspect," and then click the mobile button in the top right section of the screen looks like this. Screenshot 2024-06-07 at 9.33.05 AM.png Then you should get bars around your image that you can manipulate; maybe see if the next button pops up. The bars look like this
 Screenshot 2024-06-07 at 9.33.59 AM.png



Robert Anderson, Community Manager
Toast