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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Resolved! Credit Card Surcharge Fee

I was trying to add the credit card surcharge fee to all of our restaurants, but if I do Toast is raising our credit card fees. Is there a work around to add this fee without using Toast credit card surcharge product?

Toast Tables Question

Hi i was looking at toast tables to see if it was something we may be able to use. i have a question about server rotation i see that it rotates servers but what happens if its not a server's turn and a customer requests them? 

Default Filtering When Searching For Checks

Ever since the New POS Experience went live, I've found myself struggling to quickly and efficiently locate checks I need to find for any reasonAs a manager, most times I'm not trying to find a check that's rang in under my own number.  Typically the...

Kitchen Service Fee Programming

Hello! Does anyone have any advice on programming a percent based kitchen service fee to all checks that will not be added as sales and will be easily identified on the server checkouts to take out of their gratuities. Below is what I have figured ou...

Resolved! Reports

Does anyone know if there is a way to run a report for menu item sales per day over the last year? This seems like basic info to have in a report so you can calculate par levels but I can't seem to find an easy way to this.

Accepting Local "Downtown Dollars" currency

Hey all,Trying to handle a cash tracking issue that has come up for us. Our shop is located in a downtown area, and there is a "Downtown Association" that helps to promote and encourage business in the area. One of the ways they do this is sell "Down...

Troubleshoot with Online Ordering

Hello, Has anyone experienced trouble with their online orders lately? Customers have been placing online orders on our website and have told us multiple times that the wait time for pick up is an hour. On days that are slow the wait time is still th...

Once Weekly Item

Hello!Does any one know how to add an item to a menu, and only have it show up 1 day a week? This seems simple, but I must be missing something!  Thank you!

Resolved! Remove "Share" button from our system

I would like to disable the "Share" button from our POS screens. No matter what I try, this button will not go away. I've been in the chat a couple of times, and they were unable to help as well. Please advise.

Bar inventory

Hello, I’m interested in finding an app on toast that helps expedite bar inventory. Scanning/data entry system rather going by a point system that can vary or be manipulated by a human error.