Ryan from Toast here! Earlier this year we announced the launch of the Toast Go® 3 handheld, which was built for modern hospitality so teams can serve guests anywhere. After seeing the product in the market for several months, we keep hearing from c...
I'm super thrilled to be participating in the early review. Just got briefed by one of the product managers and signed up. Waiting for the product to be enabled soon and to test it out. If some folks have already started playing with it, it would be ...
Hi Toast team! Problem: When an item’s inventory hits 0, Toast greys it out/unpublishes. In real ops, counts aren’t perfectly accurate 100% of the time—transfer lag, catering pulls, partial cases, late deliveries. This blocks revenue and frustrates s...
We offer a few lunch specials to help office folks during the week. On holidays such as Thanksgiving, we don't offer them. I don't have an easy way to handle them right now; I mark them out of stock. And remind myself to go turn it back on the first ...
When someone orders via Toast Delivery Services, is there a reason why the customer phone number can be listed just like normal takeout orders? I think this is something very basic, someone else things this is maybe possible already that I'm missing?...
Does anyone know if there's any updates with this problem of not being able to change a customer's delivery address in the customer information. Some customers have multiple addresses that they request delivery to, or some customers move addresses. O...
How do you set the tip percentage options to be calculated based on the the total bill and not just the remaining balance? For example, let’s say I have a $400 catering order and the deposit is $200. When I go to collect the remaining balance after t...
At the bar when a guest charges and I run credit card then wants another round. How do I go about to add and then reuse the CC number that is already on the bill?
Dear Toast Team,As a forward-thinking company at the forefront of restaurant management technology, integrating Bitcoin payments via the Lightning Network would be a strategic move that aligns with the evolving financial landscape. Bitcoin, as a dece...
Hello everyone, I’m Antonio Urdaneta. My wife Martha and I are the owners of QuickBite Bakery & Coffee, and we’d like to share an ongoing issue we’ve been facing with Toast’s payment processing.Since the day we opened—which is now over two months ago...
Possible to see a video demo of this in action?Sounds great at first, but after rereading several times I am a little confused.
Bottom line, we lost 6 out of 8 chargebacks. But even an EMV one? That is hilarious.Chat seems to think there is *ALWAYS* a REASON code. But Toast decides not to pass it to us. (Not sure if that is a true statement). A "CUSTOMER DISPTES" means Toast ...
I am trying to setup a discount "Buy 2 Entrees, Get One App Free." Following the instructions in the tutorial (https://doc.toasttab.com/doc/platformguide/adminDiscountsConfigureBogo.html), I have added the menu groups for the required purchase and ...
hi team ,the ownership is transferred from Faisal Ibrahim chalya to vishal kumar having company name 17323298 canada inc. can you please update the banking information as well
For tickets with large orders (like 10+ items), we need to print sticky labels as the items are being completed one-by-one.Since we have the Auto-print fulfilled tickets option enabled, we thought that if only an individual item was fulfilled, then o...
