Hi Toast Community,
We are aware of a Third Party partner outage affecting multiple Toast Systems and are investigating. Your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and t...
Hey everyone! Though I didn’t get a chance to meet all of you, it was a pleasure connecting with those I did at 6Smith a few weeks ago. We really enjoyed the conversation and appreciated your feedback and industry insights.
As shared via email, we’d ...
We currently do not have a way to update this information during the disruption.
As for a resolution from AWS, we're being assured that this is actively being worked through and the team will update the Toast Status page as soon as we receive and co...
Shift reviews can be updated once the devices are back online. Currently the process will be manual consolidation until the system is restored. Shift reviews can be completed later as long as it is within the business week. Here are some Offline Mode...
Shift reviews can be updated once the devices are back online. Currently the process will be manual consolidation until the system is restored. Shift reviews can be completed later as long as it is within the business week. Here are some Offline Mode...
If a printer is not printing, there will not be a way to force it to print during the disruption. As a workaround, if the receipt printer is working as expected and a receipt printer is selected on the POS device being used, a receipt can be printed ...
This is correct. If employees are required to do shift reviews, they will be unable to clock out. Once the system is restored, shift reviews and clocks outs can be done. Shift reviews can still be completed later as long as it is within the same busi...
