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Khristina
Soup I
since
07-16-2025
07-17-2025
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Iten not printing to kitchen
07-16-2025
I have one menu item not printing to kitchen, though other items are printing. Why is the item line in red? TIA
Re: Iten not printing to kitchen
07-17-2025
No, so unless someone changed a setting.... It has not been an issue. And only this one category (multiple items, burgers in this case).
Re: Iten not printing to kitchen
07-17-2025
No. I tried reprinting the order however only the other item printed. The red highlighted item did not. However it later printed (single item) on its own about 10/15 minutes later.
Re: Iten not printing to kitchen
07-17-2025
Yes, same item group. In this case, burgers, which we offer a number of.
Re: Iten not printing to kitchen
07-17-2025
Yes, when creating the order, There will be an item in red, and it's not printing to the kitchen, but remaining will print.