Toast Community

agliolio · 02-27-2025

We switched to ShipDay from Toast Delivery Services last month for takeout and catering deliveries -- their guest rates are significantly lower, delivery radius larger, and they offer far superior customer service... we've been very happy with the se...

agliolio · 10-06-2023

Is anyone successfully using the Modifier Routing setting "Print or Show Modifiers Only" to allow separately routed modifiers to show independently (as their own items) on the appropriate display screens? When we enabled it, the parent item went to i...

agliolio · 02-27-2025

Agree with all of the above - we have lost ALL chargebacks at all three of our locations, since joining Toast more than a year ago. We are fully EMV-compliant (a major reason for switching to Toast), and chargebacks have been for both dine-in and tak...

agliolio · 02-27-2025

We have lost EVERY chargeback since joining Toast more than a year ago, whether for takeout or dine-in. This is a major system flaw, that Toast stands to gain from, as we get charged for chargebacks as well 

agliolio · 10-11-2023

Hi,Checking in... we are experiencing the same. Have you found any workarounds or solutions? Did you find a "channel" to pass along this feedback to Toast? We were onboarded with the understanding that this already worked as described above, and extr...

Toast Community

User Statistics

User Activity

Separating tips for Online Pickup vs Delivery orders

Show Modifiers Only

Re: Chargebacks

Re: Chargebacks

Re: Integral Modifier Firing