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davidcantrell
Soup III
since ‎10-27-2023
2 weeks ago

User Statistics

  • 32 Posts
  • 0 Solutions
  • 1 Kudos given
  • 7 Kudos received

User Activity

Loyalty Fraud Alert

3 weeks ago
We have discovered a guest that has used a birthday reward in different months of the year.  When reaching out to technical help, they have informed me that guests are able to adjust their birthday in their account.  Our rewards program is very gener...

Loyalty

3 weeks ago
Would love to be able to add more limitations to loyalty rewards - for example if they have a birthday reward - they have to spend $100 to use their reward.  Currently it's set that they can come in and not spend anything and get a free meal.  Please...

Loyalty Customization

10-03-2025
I need more customization abilities in Toast Loyalty.  Our guests are VERY engaged with our loyalty program and we have a massive amount of members.  I want to ability to load rewards into accounts.  For example: $10 off lunch - use by this dateFree ...

new floorplan interface

05-09-2024
We signed up for the beta for the new updated floor plan where you can see the status of tables by different colors etc etc.  However, the floorplans have shrunk down.  With it already being on a handheld - it is far too small to be operationally eff...

Rewards loyalty redeeming issue

05-08-2024
I am noticing that guests with partial rewards are unable to redeem them. for example - they have earned a $50 reward and used only $5 of it last time. They go to use the $45 today and you can see it on their account but you cannot redeem it. The red...
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