Toast Community

Capybara · 07-22-2026

I operate Capybara Ramen & Sushi in Clermont, Florida. I recently tested our Toast Online Ordering page with Chrome Lighthouse because of growing concerns about ADA website accessibility.A recent post in a Florida Thai restaurant owners’ group report...

Capybara · 08-17-2026

Hi Jenny, thank you again for the clarification.I just want to make sure I understand everything correctly. My summary is:Toast does not certify that Toast Online Ordering complies with WCAG 2.1 AA or WCAG 2.2 AA.Toast does not provide an ACR/VPAT or...

Capybara · 08-08-2026

Yes, absolutely. Anyone who has dealt with an ADA accessibility claim or lawsuit knows how much time, money, and stress it can create for a small business.Restaurant owners already operate on relatively thin margins, often around 10–15%. If we are hi...

Capybara · 08-08-2026

Hi Jenni,Thank you for checking with Toast’s legal and accessibility teams. I appreciate the response, but I still have an important concern that I do not believe has been answered.As a restaurant owner, I understand that I am responsible for my own ...

Capybara · 07-23-2026

Thank you, Brian. I appreciate you pointing me in the right direction.@jenni @Rob, could you please help obtain an official response from Toast regarding whether Toast Online Ordering conforms to WCAG 2.2 Level AA?I would also appreciate any availabl...

Capybara · 07-23-2026

Thank you for taking the time to test both pages and share the screenshots. I appreciate your help.I understand that automated tools such as Lighthouse can provide a useful initial accessibility check. However, my main concern is whether Toast offici...

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