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Capybara

I operate Capybara Ramen & Sushi in Clermont, Florida. I recently tested our Toast Online Ordering page with Chrome Lighthouse because of growing concerns about ADA website accessibility.A recent post in a Florida Thai restaurant owners’ group report...

Capybara

Hi Jenny, thank you again for the clarification.I just want to make sure I understand everything correctly. My summary is:Toast does not certify that Toast Online Ordering complies with WCAG 2.1 AA or WCAG 2.2 AA.Toast does not provide an ACR/VPAT or...

Capybara

Yes, absolutely. Anyone who has dealt with an ADA accessibility claim or lawsuit knows how much time, money, and stress it can create for a small business.Restaurant owners already operate on relatively thin margins, often around 10–15%. If we are hi...

Capybara

Hi Jenni,Thank you for checking with Toast’s legal and accessibility teams. I appreciate the response, but I still have an important concern that I do not believe has been answered.As a restaurant owner, I understand that I am responsible for my own ...

Capybara

Thank you, Brian. I appreciate you pointing me in the right direction.@jenni @Rob, could you please help obtain an official response from Toast regarding whether Toast Online Ordering conforms to WCAG 2.2 Level AA?I would also appreciate any availabl...

Capybara

Thank you for taking the time to test both pages and share the screenshots. I appreciate your help.I understand that automated tools such as Lighthouse can provide a useful initial accessibility check. However, my main concern is whether Toast offici...

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