Change font on both kitchen chit and KDS when it is a special request. It would be nice if the manager that's expediting can see that the line that's adding something is a typed in special request versus a modifier button.
This system is missing features that a decades old system like aloha has had forever. The hold function needs a timer hold where you can set the number of minutes before it will fire that item(s), and if you select zero minutes it should hold until t...