Brand new to toast and having a hard time balancing my end of day numbers. I need to know which numbers are important when figuring my balance for the day. and how did the system derive these numbers. Depending on which numbers i look at ie. shift review, close drawer report, z report or sales summary, i come up with a different answer. If i take my net sales + my tax amount minus my credit card sales, should equal my total cash. But system always shows a shortage when i have more cash than it says i should have. If i take my total cash and add the amount of the overage/shortage it then will equal my actual total. Can anyone please explain to me why this might be and which figures are relevant to figuring this out? My expected cash and actual cash numbers NEVER match. Help!
