Cash Tip Pooling/Sharing

[jtmiller09]

Hello,

After emails back and forth with Toast support figure better to ask those who probably know real world.  We are a counter service pizzeria that our customers put tips in a tip jar. We have always deposited the tips and I pay them out to our staff on their paychecks every two weeks.  I do the manual calculation total tips dispersed out by hours each person worked.  All I'm seeking for in toast is how I can enter the cash tips daily so that I can run a toast report , showing all cash tips for the period I select. From there I will do the calculations and pay them out to our staff via our payroll software.   

Any ideas how to enter the tips into toast, to be included in our deposit total, in which I can run a report to identify all cash tips?   Again we don't pay out the cash tips We pull them for 2 weeks and share them with our entire team via their paycheck.

[rcmck]

Just off the top of my head, not something I deal with regularly (maybe someone has a better solution) What if you made a dummy employee just for the counter cash tips, then use the cash drawer cash in entry to enter the cash tips into the drawer as cash collected and choose that employee. Then just run a cash activity audit report filtered by that employee for the period of time you want, it won't be a total but you could download the csv and open in excel and do a quick sum if you wanted. Again not something I have first hand experience with, maybe someone else does, just the first thought I had. 

[Rob · Accepted solution]

Hey @jtmiller09, thanks for posting this question! rcmck is correct; the best way to accomplish this is to:

• Create a ghost profile and ghost job in Toastweb.
• Job name = Tip Jar (first name tip, last name Jar). Have them clock in at the end of the shift, do a "shift review" so they can declare the tips, and then clock out

Isolating those tips to a ghost employee will mean it's tracked but not tied to a paid employee (assuming you are not using Toast payroll). If you use Toast Payroll, do not enter them into payroll; you don't want to pay for this "ghost" as an active employee.

For more help, we also offer classroom office hours where you can speak to a payroll expert!
Toast Office Hours 

[amyv]

Same scenario has the original question that was posted; When doing the cash tip "declaration" under the ghost profile, how do we set this up to ensure this extra cash will go towards the total cash deposit and end of the night? I'm having some trouble with this in the shift review. It's not adding that amount to the expected deposit total, so I think some settings in the shift review are wrong.

[Rob]

Hey @amyv  I wanted to suggest that you check out our Toast Classroom, which provides further assistance on this topic! Specifically, the "Cash Management" section has more helpful resources for you. Additionally, we offer Office Hours, during which you can receive personalized assistance with anything you need help with!
Once you have the answer to your question please come back here and post the answer for others! 

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