Support Chat function has disappeared from Toast Web. All links for support lead to "Chat on the Toast Now APP!" The blue chat button is GONE.I don't want to have a support chat on my phone when I'm working on the problem on my computer.I can't even ...
Hello team!We are trying to offer a free kids meal with every adult entree purchased. Is there a way to program that in Toast so that automatically calculates or is only available if both conditions are met? One to one is easy, but if there are multi...
Can a Toast user add permissions to themselves if they have 8.2 "User Permissions" granted in their role? Can they view the permissions they do not have granted?Or does 8.2 "user permissions" only allow them to view/edit other user's permissions?
Quick question about the Toast Paycard.If a server makes $100 in credit card tips, do they get the entire $100 deposited onto their paycard?Or, are some form of taxes taken out?If taxes are taken by default taken out, is there a way to opt out of est...
I've posted about this in the past, along with others who have realized. My fear is for the restaurants who don't realize this yet and are losing big time. There is a big issue with the Integration between Toast and Uber Eats, where orders will be ac...
GOOD AFTERNOON - I AM LOOKING FOR A WAY TO SEE THE DAILY DETAIL OF "PAID OUTS" AND "PAID INS" ON TOAST WEB - THE ONLY PLACE I HAVE BEEN ABLE TO LOCATE THIS DETAIL IS THE ZREPORT (WHICH DOES ME NO GOOD UNLESS I AM ONSITE). I HAVE REVIEWED THE "CASH D...
I am trying to find if a ticket was left open from several days ago. The ticket in question was paid but I believe that it was left open for some reason. Is there a way to view a list of"open tickets" from a specific day that have subsequently been c...
Hi Toasters! Does anyone use the recruitment option in Payroll? Do you find it easy to use? Is it easy for the applicant? Can you embed it in an indeed ad? Let me know your thoughts! The pros and cons!Thank you!
Looking for advice or guidance from a Toast Expert? Join an Office Hours Session and speak to a Toast Trainer live!What are Office Hours? Office Hours are hour-long, virtual sessions for up to 10 attendees. How often are they hosted? General sess...
Hi all! Does anyone here know what the data exports are and what they can be used for? Thank you!
I've had several issues with Toast overcharging us for software/ handhelds and duplicate charging at several locations. It's been an absolute NIGHTMARE to get billing involved in these cases and the cases keep disappearing from "My Care Cases" feed. ...
Hi! We found an employee (server) had changed the job permissions using a manager's number. We also found the same server edited multiple menu items, changed the service charge percentage and other items they didn't have authority to do.My question i...
Are you able to create and run tabs on the Toast handhelds when you are in offline mode?
We utilize a third party vendor to import new hire employee records into Toast via the API. Our managers must then edit the Toast employee record and select 'Enable POS access code login at this location' on the Basic tab and assign a passcode so th...
Hi everyone, We recently encountered an issue where a server received a notification on their handheld device indicating that a table's check was paid. However, the POS system still showed the payment as an open check even though the guest had used t...
