Hello,We are setting up tip policies in Toast tip manager. Our tip pooling policy setting is Shift. We have a lunch shift (11am-4pm) and a dinner shift (4pm-11pm). During each of these shifts, waitstaff will tip share a percentage of their sales with...
We use Toast Payroll + Tip Management and I am trying to find guidance on how processing a refund would effect tips owed to an employee where the refunded amount includes a tip. We pay our employees tips owed with their wages on payroll every two we...
We have a restaurant group that has four locations under it. Three of the locations are using 7Shifts for the tip management, but I was wanting to use Toast Tips and the Toast Pay Cards at the new, fourth location. One of the support representatives ...
Hello! We are in the process of setting up Toast Tips Manager. We set up a policy use order as the time interval. Our servers tip out bartenders based on 5% of alc bev net sales. When we previewed the tip pool report, we noticed the sales amounts at ...
Is there no way to print a date and time on paper drink chips?
Julie Nguyen, owner of Crawfish Cafe, knows a thing or two about running a successful restaurant. With nine locations and counting, she credits a big part of her growth to having the right tools in place. In our latest case study, you'll learn how Ju...
We're two days into Tip Management. So far, we're find other than a few questions we cannot get answered. I've spent hours, two days in a row being transferred to Everyone and their Brother, who doesn't have the presence of mind to admit they don't...
is there anyway to testing uber intergration in test mode?
Hi Toast Community, Carrisa here with Toast. Staff training, hiring, and retention are often cited as top challenges in running a restaurant. We’ve put together materials to help you establish employee rules, create custom training for your staff and...
I had an event that run a tab on their alcohol. The bartender at the end of the event charged it out to "House Account". How do I get it closed out or transferred to their original account to be paid and charged out?
Hi All. I am wondering tis there is a way to require all checks be closed before a server review can be ran? This would eliminate any open checks at the end of the night. Thanks so much,Amanda
Can someone please explain why the net sales on the monthly sales summary report and the monthly net sales on the product mix report do not match! They always have before! Now when trying to plug numbers into our income statement I don't have accura...
Managing a restaurant team goes beyond just scheduling; it's about building trust, keeping everyone informed, and creating a positive work environment. A happy and engaged team is the foundation of a great dining experience. Below are a few ways MyTo...
I am looking for a way to get the Sales per Labor Hour for a month by hour so I can see when we are the slowest so I can adjust the labor to reduce the need for people to be in the building. I know it slows down roughly from 2-5pm, but I was hoping t...
In May, Toast started making small deposits to my business checking account, in addition to the regular daily deposits. However, I can't see any of those deposits on the dashboard. I contacted Support, but they weren't able to help. There's an open c...
