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Change of Toast Billing Cycle

Did anyone else get hit with two invoices in one month. Toast  charged my account on the 20th and again the next day on the 21st.  

No one can give me an answer at  customer service. 

3 REPLIES 3

au79teahouse
Community Ambassador

I would suggest you call Toast Support at 617-682-0225 and request to speak with a specialist or a supervisor regarding your question.

Rob
Community Manager
Community Manager

@cfra24 If you need more help, send me Dm, and I can have a specialist reach out. 



Robert Anderson, Community Manager
Toast

josh212
Community Ambassador

DId you add a product recently or did a trial period on a product you had end. Look at the dates you are getting billed for, they might have missed a month