Hello Toast Community! My name is Alex Curley and I am the Chief Operating Officer at Palacios Murphy, a multi concept restaurant and hotel hospitality group based out of Houston Texas.I have been in restaurants for around 30 years and have worked fo...
Hi I have certain spirits on at the moment on a size price. Single is £3.70 and between 12pm and 10pm each day the double price is £10. How do i set the price of the double to change after 10pm?Many thanksHelen
Hello, I am trying how to see a servers shift review from the back office. Specifically one report that shows the servers sales, amount in tips they are owed for the day or amount of cash they owe the restaurant.
Hello,We occasionally receive charge backs from customers that order on line. Is there any way to challenge these or we out of luck?
Is there a report that will give me a list of customers who purchased a specific item? We hosted a fundraiser and want to send a thank you to every customer who purchased raffle tickets. Realizing of course this will not work for purchases made with ...
I have a breakfast/brunch QSR concept in Houston that is almost 9 years old. I have been using Toast Payroll for many years now, starting with my first location, and now we have grown to three with around 70-80 employees. It can be a lot, but I feel ...
I am using my mobile browser (safari) and do not have the download option available when looking at my paystubs. How can I download them to my phone, to then upload elsewhere? I checked the FAQ page and there is not an arrow to select, like the examp...
Does anyone else out there use ADP for payroll? I've been working with ADP to accept the Excel spreadsheet that Toast can generate from the Sales Summary page, but they're telling me that Toast isn't currently a vetted company. This seems odd, consid...
Does anyone have a link to submit a request for change suggestion to Toast? There used to be one when we started but they removed it. I find that worrisome.
I started a support case over a week ago (June 27). Case # 14869672. After hours on chat with different reps for days, it was finally kicked up to some kind of higher tier support on July 1. I had a phone call with an agent named Breal Wells-Taylo...
My printer reports are not matching to what is being put in toast app. I am being ripped off a lot of money from the paperwork that I already have compared to what toast has I need all my printer reports So far I’ve gone through six and I’m missing $...
I have 8 invoices that show as extracted, with no error messages I can see, but which do not appear in QuickBooks. I ran Update Web Services and got this: Can you help? We were working with Bailey Boykan, who is on vacation this week.Log file in...
Hey all, we are looking at creating a program for our team where each month we load an assigned gift card that is unique to an employee with a predetermined monthly allowance. The idea is that we want our team to also be our guests and experience din...
Hi!We recently came across the Toast Comp Card Integration and are interested in exploring it further. However, we noticed that the article mentions the need to be partnered with a comp card provider but doesn’t specify which partners are required.Do...
I am new to the program. I'd like to take the Get Started with xtraCHEF class. However, the only sessions are at 8:00 a.m. or 10:00 a.m. Neither of these times is convenient for me. Is there a syllabus available that I can download and print out ...
Our restaurant is closed every Monday. However, the daily summary email appears every Monday with a balance of $0. It seems that we could save storage in email by sending summaries only on days we remain open, unless there are exceptions and non-zero...
