cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Enabling more ways to search with the search bar at POS and on the Website

SN
Soup I

I am looking to change the parameters of the search bar.  I have encountered issues with word order and special characters like quotations and accents.  Is it possible to ignore word order and special characters so that the products being searched appear?  For example, if I type "Origen" without quotations the product Madai "Origen" Godello will not appear.  I have to use quotation marks or use Madai or Godello.  Do we have the ability to change the parameters of the search bar on our end as Toast consumers?  Thanks for any insight.

1 ACCEPTED SOLUTION

Rob
Community Manager
Community Manager

We do not offer the functionality to adjust the search bar at this time, but thank you for this feedback! Our product teams regularly review feedback posted within the community.



Robert Anderson, Community Manager
Toast

View solution in original post

4 REPLIES 4

Rob
Community Manager
Community Manager

We do not offer the functionality to adjust the search bar at this time, but thank you for this feedback! Our product teams regularly review feedback posted within the community.



Robert Anderson, Community Manager
Toast

rcmck
Dessert I

Are you referring to the search bar on the POS or one of the various searches on toast backend website?

Both, to continue with this example: Madia "Origen" Godello

On the backend, nothing appears in the retail search bar if I put Origen with no quotations.  However, it will populate on the POS without quotations.

Another example, changing the word order and omission, Godello Madai in the POS nothing would populate.  However, it will populate on the backend website.

 

Ok, thank you, I had a feeling it was something like retail because I have not seen this issue before with the restaurant POS. Unfortunately  I have no experience with the new retail product. Hopefully @Rob can find out more.