how do I remove duplicate items and get the barcodes to work?

[Nina1]

I am new to the system and am trying to help my employer to clean up their items and get the barcodes to work. Can someone please help me I am not getting through to anyone on the customer service line.

[au79teahouse]

I have listed several articles that relate to your questions from Toast Central:
https://central.toasttab.com/s/article/Shallow-and-Deep-Copying-Menu-Items-and-Modifiers
https://central.toasttab.com/s/article/Archive-Duplicate-Menu-Items
https://central.toasttab.com/s/article/Manage-Duplicate-Barcodes
https://central.toasttab.com/s/article/Setup-Embedded-Barcodes-and-Amount-Types-1492809781022

Remove duplicate items can get a little bit tricky depending on your menu setup. Usually I would go to Items Database, search item/modifier names that have duplicates, and then archive the duplicate ones.

Feel free to ask if you have any other questions.

[Nina1]

Thank you all for your replies and helpful links. I did get it figured out. I am so grateful for this community.

[Rob]

So happy to hear you found value in the community!