Back Office & Team
Destination to discuss Payroll, Scheduling, Toast Integrations, Reporting + Analytics and beyond.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Email Marketing- Issues Loading Images

Is anyone else having issues loading images into emails since they changed how it works a while back. Sometimes it takes me 10-15 tries to get an image to load. And since it does load eventually it can't be the image. This is really annoying as it ha...

Benchmark Reports

Is there a way to actually download the benchmark reports?  As a bookkeeper I feel like it is imperative for my clients to have this information along with their financials.  I can see the reports but can't figure out how to download them or save the...

Resolved! Veteran's Day Discount setup

We offer one free menu item and one free drink to Veterans on Veteran's Day.  They can get any menu item, and any single drink (no beer flights, pitchers, growlers...). I set it up as an item comp, which works on multiple items as I'd like, but it pr...

Service Charge vs Rental Charge or Set-up Fee

At our place we have the option to rent the entire place or sections.   We also have the option for customers to rent 360 photo booth by the hour, our food steamer and other accessories.  I created transparent names for these items in the service cha...

No Support for Toast Delivery Services

Have any of you had success in getting someone at Toast to resolve TDS issues with DoorDash? I've been trying to escalate this for two weeks but it isn't going anywhere, and the issues are becoming too frequent and are damaging our reputation. Clearl...

Resolved! Let’s Talk Benchmarking: Ask Me Anything!

Hello, Toast Community I’m Garrett from the Product Marketing team, and I’m excited to invite you to my Benchmarking Ask Me Anything (AMA) happening from October 15-21 right here in the community. If you’re not yet familiar with Toast Benchmarking, ...

Partner integration for developer

Hello, I'm a developer at table ordering company t'order.I have Toast POS equipment, I need client credentials (client identifier, client secret) for development testing, and I went into Admin's side tab - Integrations - Toast API access - Management...

Onboarding not showing for all mangers

I'm not sure how, but whenever I hire someone it ask "Who do they report to" and I have to select a manger...ETC. well as I'm trying to finish up payroll I was checking new hires onboarding process and only the manger that was selected can see that p...

Staff Surfing the Web on Toast Devices

When we came on board with Toast, we were told that only toasttab.com web traffic was allowed on Toast devices, that everything else was blocked for security purposes.  Similar in my eyes as to why Toast Tables was not allowed on Toast devices, that ...

Resolved! Item Routing Configuration Interface

The column widths in the Item Routing interface cannot be resized and do not scale to view; as a result, we're limited to ~10-15 characters per 'cell', depending on which characters are used (the font is not monospaced). Given we have 50+ item routin...

New Hire Dashboard Update

Why was the INITIALIZE NEW HIRE  section of the onboarding dashboard removed?  This was a great place for me to make sure my managers were onboarding correctly. I was able to do a super quick review of their data entry.  Now I have to leave the dashb...

Payroll- Recruitment Opinions

Hey Everyone!  I tried asking once before and I'm going to try again just in case it was missed   Has anyone tried the Recruitment portion of the Payroll system? I'm interested to know if it works ok and if it's worth doing the build out for it.