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Forum Posts

Monthly Sales summary report

Does anyone else have the issue of when looking at the sales summary report for the month the expected deposit and actual deposit numbers are out of whack? If I do a daily sales summary report it is point on, however if I switch to the monthly it wil...

Toast Delivery Services - Reconciliation

Is anyone having trouble reconciling the Toast Delivery Services fees? The figures aren't matching up in our accounting system (R365) and it seems like Toast is taking out too much. Not even Toast's own reports match (comparing the Toast Delivery Ser...

Catering Reporting

Hello!We are seeking for the most efficient way to clearly separate catering sales in Toast. While we don't use Toast Catering, we offer catering through ezCater. Our managers receive the orders and manually input them into the POS. To track these sa...

Gift Card payment on credit card receipt

We are having a recurring issue when someone is paying a partial balance with a gift card, and the remainder of the balance with a credit card. To my knowledge, there is no way for the gift card payment to show as part of the itemized receipt on the ...

Resolved! Sales by Day of the Week

Is there a way to run a sales summary report for specific days of the week? We like to compare Mondays to Monday, Tuesdays to Tuesdays, etc.  The only thing I've found is to download the sales summary daily, then build my own database,  This seems cr...

Net sales from Door dash, Uber Eats, Grub Hub

I recently integrated with all the 3rd party delivery services and thought that this would simply my sales reporting. Unfortunately, toast appears to only track gross sales without showing all the fees(commission , adjustments, marketing fee, etc.) t...

Resolved! PMIX- order lookup

HI All! Does anyone know a way to look up order order details of a particular item on the product Mix. We do thanksgiving meals and we take the order in 3 different steps and then check each step to ensure we are 100% correct, no one wants to screw u...

Resolved! Insert Google Tag Manager

Hi All I’m trying to insert my Google Tag Manager but only see the google analytics field.Anyone know where I can insert my GTM code?Were doing Online order Thank You page tracking, Table Reservations/Korean BBQ table reservation tracking, etc.Maybe ...

House Account - Same Email Error

Currently, the house accounts do not allow an email to be used for multiple house accounts.  When that person leaves and the invoicing/receipts needs to be emailed to another person in the department but already is responsible for another house accou...