Can someone please explain why the net sales on the monthly sales summary report and the monthly net sales on the product mix report do not match! They always have before! Now when trying to plug numbers into our income statement I don't have accurate numbers to go by. Some category (Appetizers, handhelds, salads, dinners, pastas, etc) totals match however most do not. I added the net sales total and that total is even different on both! I have called toast and of course the case never gets worked on. Just says open! I explained to the technician I needed this worked on yesterday and still have heard nothing. Can someone please give me some insight? It will be much appreciated.
