chargeback
How can I found out why we have a chargeback appearing as an ACH debit?
Community Activity
What does Website View-Only mean?
I would like to display a menu on my website that isn't purchasable (i.e. a current draft menu but I don't want people to be able to order online). I added a new "Draft" Menu and selected Website View-Only but nothing appears when I try to add a Menu...
guest names are not being saved to guest book.
Hello,So i'm having issues with my customers names not getting saved in the guestbook. When a customer calls in for a take out order, i ask them for their phone number and name. Once I have entered their info, I then select the items they choose. Thi...
Request for Loyalty Points Delay Feature
Some guests have paid and activated the reward program, matching our redemption process, and have received the redeem SMS. They are now requesting to use the points immediately. Is it possible to make the points available for redemption 24 hours afte...
Rewards sign up on guest facing display now times out after a few seconds
HI, has anyone noticed this change in behavior? We are a coffee shop so we use Quick Service. At the end of every transaction, the customer is prompted to sign up for rewards (unless they're using a credit card linked to their rewards account). This ...
