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Fast Casual
Start and join conversations in this group to discuss owning and operating a Fast Casual restaurant.
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Table Tracker System

Does anyone have any recommendations for table trackers and are there any that integrate with Toast. I really don’t want another tablet or system in my already small kitchen. 

Redeeming Rewards via POS on server side

Recently I've had issues with the POS allowing servers to redeem points once a customers rewards information was entered. It will show rewards are available but the Redeem button is greyed out and will not allow for redemption. When the server puts t...

preordering on line for large group

I have a employee appreciation event coming up and want to allow them to order drinks individually online ahead of time.   I created a promo code with 100% discount so they don't have to pay (company is paying), but Toast doesn't allow a zero balance...

New Order Alert

Need a way to alert kitchen staff when the front of the house puts in an order they need to prepare.It pops up on the screen but if they are busy sometimes it is a little bit before they see it  

Adding discount after the order is paid

I just started to use the Catering & Events Pro tab, I wanted to know if we could add a discount after an order is placed. For example, I work with a few outside industry professionals and if guest gives their name for a catering, I would give them d...

Multiple guests, same order

Good afternoon.  We are opening a new taco shop soon, and would like to have the ability to "name" each guest on a particular order.  For instance, Tim and Jane come in and order. We would like to have Tim's 2 tacos be under his name, and Jane's 2 ta...

Splitting Orders to KDS + Printer

I run a sandwich shoppe and would like to run two sandwich prep lines during my lunch hour. I want to split the orders based on Dining Option (Dine In goes to line #1, Online/Call-in goes to line #2). I can make this split on the KDS under the device...

Resolved! Uber Eats Third Party Fraud

Hello All, We just discovered that someone at Uber Eats changed our bank account information and our payments have been routed to some bank in New York!  Anyone else have this issue and how did y'all resolve it?  I have alerted Uber Eats to the probl...

Toast Tables

Does anyone know why online it shows you have no wait but in reality you have at least a 30 min wait? How can I adjust my wait times on Toast Tables? 

Quantity Tracking

I'm looking for a way to properly track the quantity of burgers on the POS. For example if I sell a burger with an extra patty it only counts that i sold one burger. Is there a way to program it when an extra patty is selected that it accounts for 2 ...

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