11-08-2023 12:48 PM
I see you have set "check level" to Military and First Responder discount. For check level discount, it can be accessed through the "discount" button (see picture). *note* Make sure you don't any item selected/highlighted. The discount button won't work and you will get stuck with "item level" discount if there is any.
For handheld device, you can find the discount button on top of the "pay" button.
11-08-2023 01:38 PM
It should pop up just like how you said it if it is configured correctly. Here is an example of our gift card discount.
11-08-2023 01:39 PM
Ok thank you! I will check it out tomorrow. We are closed for today.
Appreciate the help