08-10-2023 09:17 AM
Is it possible to send a mass text with an offer to our Loyalty Rewards Customers? Instead of the online ordering platform? I'd like to send a text to my loyalty customers with an offer but for them to come in to our store to check things out, not use the offer then and there and order. I want them to come into the store from a mass text of some sort that I can completely customize. Thank you!
08-10-2023 01:47 PM
Can't send a text (yet), but if you have email marketing you can target just loyalty members.
08-10-2023 01:49 PM
Hi @steinbri, Thanks for reaching out with this great question!
You would need to use a 3rd-Party Integration for this. You can see a list of partners we integrate with here: https://pos.toasttab.com/integrations
You can see the SMS capabilities we offer here: What kinds of texts can I send my guests from Toast?
You can also learn more about email marketing and creating email lists here: Getting Started with Toast Marketing
I believe we are working on functionality like this, but I will inform my team of your comments and update you if I receive any further information from them!
08-14-2023 10:06 PM
Rob,
What partner can you do texting with?
08-15-2023 02:17 PM
Hey, @JimmyD99, this was one of the potential integrations I found; there may be others, but this is the only one I could see that seems to have the option to have an SMS campaign.
Link attached for more information!
https://pos.toasttab.com/integrations/tapmango