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Stacking BOGO promos on Kiosk or Online Order?

www
Soup III

I just want to make sure I didn't miss anything. Can anyone else confirm this on their BOGO setups?

Say you have a BOGO promo code: buy one drink --> get one discounted

Is there any way to make that BOGO code stack on the Kiosk or Online Order?
Meaning if a customer, Buys 2 drinks --> use promo code --> gets 2 discounted

From my testing, this does not appear possible.

I did test by creating a second discount with the same promo code.

www_0-1747794061433.png

This works on the Kiosk, but doesn't work Online.

Also, when I created a BOGO3, BOGO4, BOGO5,  it no longer works on Kiosk either.

Any confirmations or suggestions are appreciated!

1 ACCEPTED SOLUTION

It did work before. Something was changed last year so it no longer works. The only solution is to create two promo codes for buy 1 get 1 and buy 2 get 2.

You may potentially use the same promo code by using combo discount for online ordering.

View solution in original post

7 REPLIES 7

rcmck
Dessert II

Should be able to do it with just one promo code, I believe you need to put some values in the required number and eligible # of get items under advanced settings for that to work. It works on POS at least, never tried online but it should, I don't know about kiosk. 

bogo.png

www
Soup III

Thanks for the feedback @rcmck!

Unfortunately that doesn't work on the Kiosk or Online Ordering.

I tested various combinations.

www_0-1747811879186.png

  • This one requires you selecting 4 items, and then you get 2 for free, i.e. Buy 2, Get 2 Free.
  • But if you only select 2 items, then you won't get the second one for free.
  • In addition, if you buy 4 items, you don't get 4 other items for free either (8 items total).

 

I even tried something like this,

www_1-1747811954230.png

  • For this one, you only need to pay for a single item, and you get 3 free (4 items total).

 

Like you said, it works on the POS, but looks like it currently doesn't work on the Kiosk or Online Ordering.

It did work before. Something was changed last year so it no longer works. The only solution is to create two promo codes for buy 1 get 1 and buy 2 get 2.

You may potentially use the same promo code by using combo discount for online ordering.

Thanks for mentioning it worked before! I remembered it did too, but then wasn't sure if I misremembered.

I recall it was from before the new Kiosk UI was implemented. At the time, the Online Ordering promo codes would automatically work for multiple orders and the Kiosk didn't have a way to enter the promo codes.

 


@au79teahouse wrote:

You may potentially use the same promo code by using combo discount for online ordering.


Based on my tests, this works on the Kiosk, but not Online Ordering.

Also, it only works for a two BOGO offers. If I try it with a "Buy 3 get 3" using the same promo code, then it won't work.