05-20-2025 09:32 PM
I just want to make sure I didn't miss anything. Can anyone else confirm this on their BOGO setups?
Say you have a BOGO promo code: buy one drink --> get one discounted
Is there any way to make that BOGO code stack on the Kiosk or Online Order?
Meaning if a customer, Buys 2 drinks --> use promo code --> gets 2 discounted
From my testing, this does not appear possible.
I did test by creating a second discount with the same promo code.
This works on the Kiosk, but doesn't work Online.
Also, when I created a BOGO3, BOGO4, BOGO5, it no longer works on Kiosk either.
Any confirmations or suggestions are appreciated!
Solved! Go to Solution.
05-21-2025 08:04 PM
It did work before. Something was changed last year so it no longer works. The only solution is to create two promo codes for buy 1 get 1 and buy 2 get 2.
You may potentially use the same promo code by using combo discount for online ordering.
05-22-2025 05:40 PM
I think Toast just made some changes to the Discount. I'm not sure it was just a fluke but I was able to get it to work when doing some tests. I will get back to you.
05-22-2025 09:01 PM
I guess I was delusional thinking I got ti figured out. So Buy 3 Get 3 is not possible at the moment until Toast makes some change to the codes. I was able to make Buy 2 Get 2 and Buy 1 Get 1 work for online ordering using the same promo code. Haven't tested on the kiosk yet.
05-22-2025 10:22 PM
Thanks for testing 😁
That was what I found as well. Buy 1 Get 1 and Buy 2 Get 2 will work using the same promo code, but Buy 3 Get 3 (and up) don't work. I tested on both Kiosk and Online Order.
For POS, we typically create a second discount that auto-applies. That way our cashiers don't need to input a code, so I didn't test on the POS.