A recent bug caused some takeout orders to be prompted for guest info when it normally did not require this info.
We fixed a bug with the Takeout Customer Information configuration in 2.60. Previously, the order workflow was not respecting that config for certain customers when Takeout was selected as the default dining option. With the bug fix, we were now respecting the configuration, which caused confusion for some customers who weren't used to seeing the prompt for guest information.
In order to prevent any more confusion, we have reverted that bug fix in 2.60. We plan to add messaging in ToastWeb soon, alerting customers that the config will now be respected, and release the bug fix again in the 2.61 release!
If you are logged into Toast you can use the link below to adjust these Takeout settings ahead of time!
Takeout/ Delivery Settings
For more information on Dining option workflow and Takeout information check out the link below:
Configuring Custom Dining Options
Robert Anderson, Community Manager
Toast
