Half Pizza

[nbwbp]

Hello all,

I am here hoping someone can actually help me. I followed a toast training video (pre mods) teaching me how to set up half pizzas. However, it didn't work. Then I spent 40mins on the phone with toast trying to fix whatever the issue is. The end result was nothing. Seems to be my luck with this system. I used their video and yet customer care tells me it's not possible.

Does anyone have the half pizzas set up? For whatever reason on my system, I hit 1st half, first choose topping, next topping and it get all scrambled on the ticket. For example, I need it to show up as

1st half
bacon
pepperoni
2nd half
olive 
mushroom

What I get on my screen is

1st half pepperoni
olive
bacon
2nd half mushroom

It shows up in order of how it is on my screen and not in the order I select them.

Also, is there such a thing as a personal Toast professional or direct rep?

[Diversion_Pizza · Accepted solution]

We tried their recommended solution for 1/2 and 1/2 pizzas and decided it was easier just to use the special request button.  Some customers know about our system and some don't but we don't get complaints on how we run it.  If you want 1/2 and 1/2 on two specialty pizzas, we key in the more expensive pizza and put a note for the other 1/2 to be the other item.  If someone wants 1/2 specialty and 1/2 pepperoni, we key in the specialty pizza and drop a note to put pepperoni only on 1/2.  Once we got a system worked out we haven't had problems.   If they want pepperoni with black olives on 1/2, we ring up a pepp pizza, and a modifier of black olives and put a note to put them on 1/2 only. 

[markupstart]

I did the site. Pretty much 4  years of trial and error trying to get things at an acceptable level. We blew up the toast try at doing our menu right away as it didn't really function efficiently. 

[JimmyD99]

So is it integrated with Toast? Sorry, I'm confused a bit. 

[rcmck]

It is the toast online ordering site, not an integration 

[markupstart]

The site look itself is just the new toast online thing they are rolling out. We got upgraded today, it is better than the old one. Although it does come with the new .99 fee for the online orders. 

[Redstylee]

Same solution I built 4 years ago Sharon and we also like it.  I haven't found a better solution.  I keep tweaking it.  The only change I've made over the past year was my half and half is an item now so I can force customers to choose at least one topping.  Then inside that item is forced modifiers for each half.  Otherwise we were getting orders that just said Large Build Your Own with no topping chosen. 
Again we use same set up for Signature pizzas.  
The only downfall if you're like us and add and subtract toppings then there's several modifier groups you have to keep up to date.