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September 2023 Product Updates

jenni
Community Manager
Community Manager
In this post, you can find updates on the following:

Do you have questions or feedback from the Product team? We'd love to hear from you in the comments below! 👇

Loyalty - Item Based Rewards

With item-based rewards, restaurants using Toast Loyalty can offer a specific reward to loyal guests rather than a cashback reward. You can configure a menu item, menu group, or menu subgroup as an earned reward.

Learn more here.

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Order and Pay - Menu by service area

We understand that various spaces within your restaurant or venue may have unique menus, such as a patio that only offers drinks, a rooftop bar with a limited food selection, or maybe even pickleball courts that serve up a few special items. 

With Menus by Service Area, an included feature of Mobile Order & Pay™, you can now configure different service areas to display specific menus. As a result, you can give guests the option to easily order and pay right from their phone, regardless of where they sit or how your space is set up.

It only takes minutes to set up Menus by Service Area in Toast Web. Follow this guide for step-by-step instructions.

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Toast Integration Partners - Rhombus

Looking for restaurant security solutions? Rhombus delivers an enterprise-grade, cloud-based physical security platform that is modern and easy to use. Rhombus merges intelligent security cameras, integrated IoT sensors, alarm monitoring, access control, and a straightforward user interface to provide greater control when managing physical security across multiple locations.

Learn more here.

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Retail - Dashboard update

Restaurant Retail now offers a dashboard to monitor retail performance, items that need attention, Toast Central resources, and links to quick actions all within Toast Web (the Toast backend).

Learn more here.

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Toast Websites - Imagery enhancements

We added image editing, automatic image compression, and an image gallery to Toast Websites. Now, every image that a restaurant operator uploads to their website can be stored, retrieved, cropped, and rotated. With these improvements, it’s easier than ever for customers to make a visually stunning website that represents their brand well.

Check out this video for a demo.

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Toast Websites - Toast Tables reservation integration

Toast Tables customers can add a reservation widget to their website, which allows guests to make a reservation  without ever leaving the site. 

Here’s a video demoing the feature!

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Catering Online Ordering - Customizable messages and special menus

August brought some new updates to Catering Online Ordering, including the ability to share a customizable message for all guests who visit your Catering Online Ordering page. This is great for providing promo codes or highlighting specials such as holiday ordering. With the holidays fast approaching, you can also now show limited menus while guests browse your regular catering offerings, making them easier to discover and drive more holiday orders.

Learn more here.

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9 REPLIES 9

Loving these updates. How do I turn notifications on? 🔔 

Tap the overflow menu on the main forum page and choose subscribe.

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Toast Tables Suggestion: We use Yelp Guest Manager with their kiosk stand so guests can enter themselves into the waitlist while we are busy. Could Toast create their own version of this that works with the Loyalty program and Toast accounts?

They can already do that on their phones if you provide the link to do so, but this has been requested and marked as under review. Good chance it will happen eventually! 

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