05-18-2024 11:23 AM
I would like to have a report that shows the average ticket fulfillment (aka average ticket time) for an entire day. Under the "Kitchen Operations" report there is a breakdown by hour, but nothing that combines it into the average of an entire day or other period (week, month, etc.). Given the functionality of Toast very surprised this most basic KPI seems to not be available. Am I missing it someplace else? Or does anyone know if it is in development? Thank you.
05-30-2024 11:55 AM
This feature is not available in Toast Now at the moment. However, you can view this directly on your KDS by following this navigation path: Main menu > Device setup > Average Fulfillment Time > Select “yes, show timers” to enable it > Save.
Where in Toast Now can I see average fulfillment time?