Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Retail

Hello, I don’t believe Toast has the capability for doing this, but I’m wondering if anybody else has come across this or if there’s a work around. We have an active restaurant doing takeout and dine in and also a market using the (RETAIL) module. We...

Resolved! Help moving menu items

I have inherited a toast set up and need to move one of our drink categories under another. I am not sure how to do that without recreating each offering under the correct listing.  

Cash discount on checks

Hi, In NYS credit card surcharge is illegal. So I’m going to try cash discount. I plan to have 2 prices on my menu cash and credit. Eg: Burger cash $15 credit  $15.52.In Toast I set all my prices to credit card price and set up a discount button of 3...

All transactions on shift reviews

I'd like to request a feature be added that all transactions and tips show up on a shift review. This would include in-house payments like 3rd parties InKind transactions and tips, gift cards and tips, etc. It is confusing for staff to only see their...

Resolved! Epson tm-L90ii

I’m looking to get a sticky label printer but there’s too many epson models of TM-L90 and I was wondering if anybody had an experience with it. Does anybody have an Epson TM-L90ii which is a liner-free sticky label printer? Does it work with toast or...

Issues with Doordash & Uber Integrations

We have recently launched 3rd party delivery integration and are having an issue with items that are marked 'out of stock', as well as items that have no active channel visibility are showing up and being ordered. Any one else having an issue with th...

VOIDs

Any best practices around voids vs food is made wrong and need to come off a ticket?  Doesn't a void assume the item was not made (for inventory)?  Meaning, voids should only apply to items not made?