I'm in the process of closing a location - one of three under multi-location management. We have gift cards and rewards accounts. I'm wondering what will happen to these accounts after the account is deactivated. Currently, they can only be reported ...
I'm new with using the KDS and need some help with using it. Basically, I want to know if there is an easy way to take a phone order and then save it so I can send it to the KDS at a time that I decide.We have our own delivery drivers and what I'm l...
It would be great to know if Tables would tell me how often each table is being used. I could then identify tables in higher demand, either by size or location in the restaurant, and adjust the table size to maximize customer needs
Hello,We have a problem with our Shift Review. The 'Cash Activity' and more specifically the 'Cash difference' line item. We want the Shift Review to calculate the tipout or deposit ('Cash difference') for individuals based on the total amount of c...
Is there a way to have *one* prep station printer print one item per ticket, without forcing the rest of the prep stations to do the same?We would use this with pizza prep, so that the individual pizza prep ticket would follow that pizza through the ...
How do i get my kds on the correct display?
It would be really helpful if XtraChef had a current on hand for your inventory products. You have your manual inventory counts and your recipes and sales that should deduct from your count but you don't have estimated current on hand anywhere. You...
How can I found out why we have a chargeback appearing as an ACH debit?
Hello,So i'm having issues with my customers names not getting saved in the guestbook. When a customer calls in for a take out order, i ask them for their phone number and name. Once I have entered their info, I then select the items they choose. Thi...
AnswerModifications to orders where Toast is classified as a marketplace facilitator are not allowed. Toast is classified as a marketplace facilitator for orders originating from the Local by Toast app and Toast Local in applicable jurisdictions. Mod...
It seems that when I first started using TOAST in 2018 there was an easy way to create a recipe for this. i.e., the recipe is 4 glasses per bottle and it automatically adjusts inventory on bottle count.anyone familiar?
so i have been having trouble trying to connect mods to recipes, most of my items get about 8 different side options and i cant seem to be able to associate or create a recipe for said mods.
We have a 12 site restaurant group, and are only a month or two into toast. The ONLY real issue we are seeing across the board is an occasional error with the on-counter toast taps, just not able accept a credit card, essentially disconnecting it see...
Let me preface by saying, the powers that be, do not want coursing. Don't mention. PLEASE.Hi! Bug Alert! Wait, TOAST AI said it's not. Paint the picture of events:Entering an order, say 40 seats.Entered 38 salads (send but keep entering orders)STAY -...
We offer a everyday special that when u buy 2 large cheese pizzas you get $4.00 of the total . large cheese costs $14 each so 2 would be $28 less $4 so with special should be $24. also it is unlimited so if buy 10 pizza you would get $20 off(5 spe...
