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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Preauthorization of CC

Hello,Is anyone having issues with customers locking their credit cards? What is the use of preauthorization of cards or holding onto a credit card until the tab is paid if they can just lock it? We are a local neighborhood bar and grill located in S...

Screen saver

Can anyone explain why the Toast POS hardware doesn't offer a screen saver configuration option, especially when the terminal is NOT logged into? Our bar is not open every day, and some of the terminals aren't even in use depending on the event sched...

Take out notification

So at our cafe, we take a cell number from our guests to notify them through the KDS that their order is ready.  So each order is known as a "take out" order.  We also have an online ordering.  So each order that is taken in the cafe prompts the bell...

hand held printer

I want to connect our Toast go to a printer we are using at our server POS station. I ordered a printer that will solely be for the TOast go's. I am wondering if i can disconnect from the printer I have now and connect the Toast Go to the new printer...

Toast Go

I have an indoor access point right now. I just received my Toast Go devices. I do not have my access point installed out on the patio yet. Can I use the Toast Go devices inside right now?

Order of items on a tab

Is there a way to change the order in which a tab is displayed on the screen? Instead of the most recent item at the bottom, can you set it to the most recent item to be displayed at the top?

ToGo

Is there a way to change it to having the first option as the "name" for to go orders instead of the phone number? my restaurant does not use phone numbers so my servers are having to change the option to name. Which is not a big deal, but if I could...

Menu: days and hours

It would be very helpful if a menu would be possible to choose different times and days.For example now I had to duplicate the same Menu so I can have it available M-F 11 am to 10 pm and Sundays and Satudays from 2pm to 12 amIn the same way, I would ...

Resolved! NEW POS EXPERIENCE - Bluestacks and Test Mode

We have a site that we use as a test site in Toast. I am a remote worker and I set up menus and help problem solve issues before reporting the issues to Toast. Being able to use a test site allows me to preview my work and potentially prevent issues ...

Resolved! Reports

Is there a way to customize (or perhaps it exists already) I can run a report that shows me the credit card transactions for the day along with the tips and the fees for credit card processing without having to go to multiple places?  I appreciate an...

Resolved! Handhelds Constantly Chiming

Does anyone know how to turn off the chiming sound on the handhelds? It keeps going off even when nothing has happened and it's the same sound as the kitchen screen when a new order has come in and the kitchen staff is getting frustrated as that soun...