This topic overlaps with multiple community boards so tagging them all here: #Restaurant Operations #Guest Experience # Back Office & Team. Also, this is something that I request from implementing toast into my NYC deli-grocery (which has many cust...
Is there not a way to update hours and closures for the holidays in multiple locations at the same time? Toast IQ wants to do this, sets up a click through process on what we want to change, takes down the info, but then states it has only been reco...
Hello Toasters, This is primarily a feature request, but curious if any other brands are looking for this as well. We desperately need an internal name field for menu items, mainly modifiers. We have individual modifiers that have the same name but a...
Its 2026 and we still can't modify the course or dining option on modifiers... When using KDS and having items and modifiers routed to different screen this would be incredibly helpful.I know there are workarounds (using nested modifier groups), but ...
Looking for help from anyone using Catering & Events, Tips Manager, and MLM together.We operate four locations.Three locations are experiencing an issue where catering gratuities remain assigned to our Default Catering & Events placeholder profile in...
Based on Oklahoma law, we cannot tax exempt LBW taxes. Toast does not have a way to do that. How are other restaurants handling this situation? I still haven't managed to come up with a viable workaround.
Hi, we use production items for the restaurant so the line knows how many portions for specific items are needed. We also execute caterings so we have a menu and separate items set up for Catering. When we first set toast up we had help and productio...
Hello All - I currently use Teamwork by Spot On to do our scheduling for all three of our locations. We use a core 6-12 team members in all three locations so it's very important for all the schedulers to be able to see each employees availability ea...
Hi everyone,I’m looking for guidance on the best approach to setting up location groups for a specific scenario.I’ve been building menus for quite some time and have experience working with location groups. Currently, Egg Harbor operates in three sta...
To handle a reward system limited to only 3 items while satisfying high-point customers. Restaurant business (Pizza Place, etc.) wants to make our loyalty customers happy and wants to add 7 more items. How can we add and make a marketing for our loya...
Is there a way to rescind (NOT "resend") an invite link when sent to a new employee? My managers keep accidentally inviting new employees to create an account and it's messing up our processes.Related, is there a way to make the Add New Employee func...
Does anyone have a better solution to getting a consolidated OT report other than running a labor report for each location.
How do you partially refund from toast?
Hi,Anyone know how to do a transfer in xtraChef? (One location to another)
Hi,Looking for help setting up two separate "Brands" within the POS system...typically I would call them "Revenue Centers" but Toast does not refer to them the same way.We have two POS systems that must be identical...one storefront that has two bran...
