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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Sling Pro Scheduling

Hello All - I currently use Teamwork by Spot On to do our scheduling for all three of our locations. We use a core 6-12 team members in all three locations so it's very important for all the schedulers to be able to see each employees availability ea...

Email marketing

Our case is not resolved.  We are not getting any answers that can help us recover our lost email list.  But now my partners restaurants in Florida are getting emails for vising my restaurant in Colorado but they've never been here.  Please give us a...

New Account

Hi there, I had an existing account with my old job and need to access Toast for my new job but since I have the same email address it is only allowing me to access my old account.  any way to erase/delete the old and add the new? or do i need a new ...

Resolved! Handhelds off Premise

I am bartending an event under my restaurant. This is taking place about 5 miles from our restaurant site. I am wanting to know if I can use our handhelds as payment for this for the day instead of purchasing square or anything like that? I know I wi...

Employee Identification/Rewards

I operate a restaurant group with 6 locations and 500 employees. We offer our employees discounts to dine at all of our locations. We used to have a rewards program where discounts were associated with employee rewards #'s however we are terminating ...

Remove automatic discount

tl;dr: Has anyone found a way to remove an automatic discount? We are leveraging discounts to reduce prices of items during happy hour.  Example: $3 off appetizers = Fixed $3 discount on these items.  Because this is a standing offer at scheduled tim...

employees at multiple locations

We have 3 locations within our biz, we have had a few go between locations.  I always add them as a new employee to the location they are going to.  I was looking to see if there was an option to add that employee to all locations and I found it unde...

Average Ticket Fulfillment for entire day

I would like to have a report that shows the average ticket fulfillment (aka average ticket time) for an entire day.  Under the "Kitchen Operations" report there is a breakdown by hour, but nothing that combines it into the average of an entire day o...

Resolved! Toast Handheld and Kitchen Printers

We've been using the Toast system with one location and a kitchen printer.  We got the toast handheld to use at outside events and in our outdoor space.  Do we need a separate printer for this handheld?  It says the handheld and printer need to be on...

Assigning Revenue Centers to UE/DD/GH

How do you assign revenue centers to 3PO orders? We use all 3 and would like to have a revenue center that is associated with each sales channel for mapping into QBO through XC. I was hoping to assign them to menus as we have different menus in the b...

Toast Tables Large Screen

Is anyone using Toast Tables with a larger KDS size touchscreen? We have tried multiple brands (including a Toast KDS), but Toast has ridiculous restrictions that do not allow login on some devices, or just simply not available on most. They want us ...