Hello all. Pretty desperate at this point.In Oklahoma, if a guest is tax exempt then sales tax can be waived, but LBW tax cannot be. We have to collect the LBW tax, regardless of their tax exempt status. I'm being told this is not possible in Toas...
I get what toast was trying to do with logging in mobile, letting your devices security (fingerprint or face) log you in "faster" but it's literally now an EXTRA step to login EVERY time. Why if I authenticate with my fingerprint, do I STILL get the ...
hello, I have two prior restaurants that are still linked to my toast account that I'd like to be removed from. Is there a way to do this?
Is there a way to rescind (NOT "resend") an invite link when sent to a new employee? My managers keep accidentally inviting new employees to create an account and it's messing up our processes.Related, is there a way to make the Add New Employee func...
Hi everyone,Does anyone know if there's a way to display our menu on the Toast website without showing prices? Ideally, we’d like to avoid having to upload a PDF menu.To give you some context: we have multiple locations, each with different pricing t...
Is there a permission or something that can allow me to update employee emails and information after they have created an account?We are enterprise and quite often we need to make , email changes or updates with position changes and its becoming in...
Hello,When I download Payroll data, it is not showing that a pay rate change was made. The download just chooses, one over the other. Attached is the download for a date range, the employee in question highlighted (blur for privacy)The URL toastt...
Hey everyone!I’m wondering if any restaurants sell retail items without using Toast Retail?At our locations, we sell handcrafted coffee mugs, and during the holiday season, we offer a limited edition "Holiday Mug" with a different design and pricing....
Hi everyone!We’re looking for a solution for the following challenge:Location A uses a Kiosk for guests to order takeout beverages such as coffees, sodas, iced teas. Location B does not have a Kiosk, but instead offers digital menus at each table for...
We have summited so many support requests and called so many times, but we are still not getting any answers a week later! Our 5% surcharge is charging as follows:check subtotal = 100 Service charge (5%) = 5.41Taxes (8.24%) = 8.70--> The service char...
Hello All - I currently use Teamwork by Spot On to do our scheduling for all three of our locations. We use a core 6-12 team members in all three locations so it's very important for all the schedulers to be able to see each employees availability ea...
Our website's "ORDER ONLINE" button leads to a DoorDash Storefront page where customers can choose one of our locations for ordering. A few days ago, one of the locations stopped showing up on the Storefront page. Though Storefront is a DoorDash prod...
Our case is not resolved. We are not getting any answers that can help us recover our lost email list. But now my partners restaurants in Florida are getting emails for vising my restaurant in Colorado but they've never been here. Please give us a...
Hi there, I had an existing account with my old job and need to access Toast for my new job but since I have the same email address it is only allowing me to access my old account. any way to erase/delete the old and add the new? or do i need a new ...
I am bartending an event under my restaurant. This is taking place about 5 miles from our restaurant site. I am wanting to know if I can use our handhelds as payment for this for the day instead of purchasing square or anything like that? I know I wi...
