Is there a permission or something that can allow me to update employee emails and information after they have created an account?We are enterprise and quite often we need to make , email changes or updates with position changes and its becoming in...
Hello,When I download Payroll data, it is not showing that a pay rate change was made. The download just chooses, one over the other. Attached is the download for a date range, the employee in question highlighted (blur for privacy)The URL toastt...
Hey everyone!I’m wondering if any restaurants sell retail items without using Toast Retail?At our locations, we sell handcrafted coffee mugs, and during the holiday season, we offer a limited edition "Holiday Mug" with a different design and pricing....
Hi everyone!We’re looking for a solution for the following challenge:Location A uses a Kiosk for guests to order takeout beverages such as coffees, sodas, iced teas. Location B does not have a Kiosk, but instead offers digital menus at each table for...
We have summited so many support requests and called so many times, but we are still not getting any answers a week later! Our 5% surcharge is charging as follows:check subtotal = 100 Service charge (5%) = 5.41Taxes (8.24%) = 8.70--> The service char...
Hello All - I currently use Teamwork by Spot On to do our scheduling for all three of our locations. We use a core 6-12 team members in all three locations so it's very important for all the schedulers to be able to see each employees availability ea...
Our website's "ORDER ONLINE" button leads to a DoorDash Storefront page where customers can choose one of our locations for ordering. A few days ago, one of the locations stopped showing up on the Storefront page. Though Storefront is a DoorDash prod...
Our case is not resolved. We are not getting any answers that can help us recover our lost email list. But now my partners restaurants in Florida are getting emails for vising my restaurant in Colorado but they've never been here. Please give us a...
Hi there, I had an existing account with my old job and need to access Toast for my new job but since I have the same email address it is only allowing me to access my old account. any way to erase/delete the old and add the new? or do i need a new ...
I am bartending an event under my restaurant. This is taking place about 5 miles from our restaurant site. I am wanting to know if I can use our handhelds as payment for this for the day instead of purchasing square or anything like that? I know I wi...
I operate a restaurant group with 6 locations and 500 employees. We offer our employees discounts to dine at all of our locations. We used to have a rewards program where discounts were associated with employee rewards #'s however we are terminating ...
So our group of 9 Restaurants has one that we would like to push the brand a little harder for when it comes to the Loyalty/Rewards program. Is there a way to only make an offer for that one specific restaurant without it changing the Loyalty Setup ...
tl;dr: Has anyone found a way to remove an automatic discount? We are leveraging discounts to reduce prices of items during happy hour. Example: $3 off appetizers = Fixed $3 discount on these items. Because this is a standing offer at scheduled tim...
Is there a way to have notes about a guest that pops up if they place an order? For example...1. a guest repeatedly has chargebacks2. a guest repeatedly doesn't show for phone orders so we want to collect payment over the phone3. a guest has a gluten...
We have 3 locations within our biz, we have had a few go between locations. I always add them as a new employee to the location they are going to. I was looking to see if there was an option to add that employee to all locations and I found it unde...
