Just wanted to share an unfortunate experience. We were very excited to purchase a new barcode scanners. This was a first for our restaurant but we thought this Barcode Scanner was ultimately going to be a huge help for our teams. Before purchasing, I see it says compatible with all terminals and then I even ask the chat if I need any special software... They say it's fine! So I spent $700+ getting these for my locations only to find in fact NO they don't work. I need a new printer. I work on disputing this but I need this up and running for the holidays so I get the printer. THEN guess what.... The printer that TOAST recommended. Guess what, the printer doesn't work with the terminal. So 2 weeks after ordering the scanner and a 2 hour phone call. I need $3000+dollars for new terminals. No thank you. I'm returning everything.
Quadruple check what they are offering (oh and read the installation paperwork too because apparently THAT is where it will tell you if it works or not with your equipment. That makes total sense).
