I have been trying to speak with a support agent who can help me and so far Ive had no luck. I need help escalating issues regarding the new Device licensing subscriptions. Im using some backup devices between restaurants and toast is now saying I ne...
So, I purchased 4 Toast Go 2 handhelds when they first were released, I've had them for years, and had to replace 2 of the card readers about a year ago. They all work now but 2 of the 4 have cracks along the sides and the inside clips no longer hol...
Hi Toast Team,First off, thank you for continuing to invest in the Toast ecosystem. We’ve been heavily focused on self-ordering and kiosk experiences in our operations, and I wanted to share some honest feedback and feature requests that I believe ma...
We have TP300 printers in the kitchen, the internal buzzer sound is too faint/soft for the cooks to notice - and we are not interested in adding a KDS. Are there alternate printers that can be used with TOAST POS that has louder chimes? Or any buzzer...
Just wanted to share an unfortunate experience. We were very excited to purchase a new barcode scanners. This was a first for our restaurant but we thought this Barcode Scanner was ultimately going to be a huge help for our teams. Before purchasing,...
Does anyone know when Toast decided to move their tech support out of the US to the Philippines? We've been with Toast for 8 years. Did anyone receive notification from Toast saying they were moving their tech support out of the US....If you want ...
I just switched our restaurant to KDS screens in our quick service restaurant and was so excited about production item counts and how they could create massive efficiencies for our kitchen. Unfortunately we cannot rely on production item counts to up...
I am looking for a kitchen printer (so not a thermal printer) that can be configured to work wirelessly.Prior to using Toast, we used an Epson TM-U220B with a network port (USB) and a wireless dongle with our previous POS system. I see no similar opt...
Is there any way to reprint items to kitchen individually? Currently when using the "Reprint to Kitchen" function, all items on the check are reprinted to their assigned prep stations. For example, if my sommelier needed a new ticket for a bottle of ...
Hi there, I am interested in adding a Toast Kitchen Printer TKP300 (the impact printers using the ink ribbons), specifically because I want the loud sound of printing to alert our kitchen staff that an order on the hot line needs servicing. Can someo...
I am very disappointed in the quality of support we received this past weekend at one of our locations. We lost a significant amount of sales on Friday and Saturday due to the lack of knowledge by the support personnel about hardware issues. I need s...
