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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Pennies

Now that pennies will stop being produced soon.   Does Toast have a rounding plan in place? Banks are already warning of shortages. 

Schedule Overrides for MLM customers

Creative workaround or Feature Request:We have 100+ locations that are closed a scant few days each year.  Having to create a schedule override 300+ times is an enormous pain point.  Has anyone found a way around this?  Any chance there's an API endp...

Going Pennyless

We recently moved to no longer accepting or providing pennies since we started receiving a very small amount from the bank each week. Per a Toast article, we've added a Cash Adjustment "Menu" with items that add $.01 or remove $.01 to round up or dow...

Resolved! Catering Online Ordering Notifications

Hello Toasters!We are finalizing the setup of our catering program with the next step being to go live with catering online ordering to allow guests to order themselves. One of our concerns is how to ensure the team gets notification for an order as ...

Resolved! Buyer Beware on New Equipment

Just wanted to share an unfortunate experience. We were very excited to purchase a new barcode scanners. This was a first for our restaurant but we thought this Barcode Scanner was ultimately going to be a huge help for our teams.  Before purchasing,...

Items at Prep Stations

Hi Toast Users!When sending Food Items to kitchen prep stations, we want full tickets to print at a station IF that station has an item on the ticket.  For clarity, if the Grill Station makes all my steaks and my Appy Station makes all appetizers, if...

Resolved! online order button

We recently added toast online ordering.  I received an e-mail with instructions on adding the toast online order button to my webpage and facebook page as well as adding the download toast local app icon.  I can't seem to accomplish either of these ...

Production items keep coming back

Hi, we use production items for the restaurant so the line knows how many portions for specific items are needed. We also execute caterings so we have a menu and separate items set up for Catering. When we first set toast up we had help and productio...

Cap on Fixed Percent Discount

Is there anyway to put a dollar amount cap on a fixed percent discount?I have looked into the discount configuration and the only min/max setting is for the check value and not the discount itself. For example, if we have a 50% employee discount, is ...

How to setup Monthly Tabs or House Accounts

For my restaurant i have a situation that I am not sure how to solve....  I'm embedded within a office building.  The company wants to setup a fixed monthly tab for 2 of their departments - For Ex: - $1000 a month for each department.  Anyone from a ...

ID verification

we are opening a restaurant that is using the mobile to go and using QR codes for the guest to order from the menu. The ID integration according to Toast cannot be used in restaurants with the mobile to go. Does anybody have a similar concept and if ...