Is there not a way to update hours and closures for the holidays in multiple locations at the same time? Toast IQ wants to do this, sets up a click through process on what we want to change, takes down the info, but then states it has only been reco...
This is mostly a feature request to have a fourth name field for modifiers, items, groups, and menus - the guest facing name. I see a similar post from several years ago that has not gotten any traction, so hopefully this one can generate some intere...
Looking for Ideas and SolutionsHi Toast Community!I'm currently facing a challenge with managing two identical menus for Dine-In and Takeout, and I'd love to hear how others are handling similar setups.To better manage dining-option-specific configur...
Today, Toast requires pre-defined reason codes for Paid Out transactions. However, Cash In/Cash Out transactions only have an 'open comments field,' which essentially makes them impossible to categorize (read: map to GL account) the transactions down...
How are other operators handling alcohol discounts in Toast?We need to allow alcohol items to be discounted for things like Happy Hour, daily specials, and manager comps, but exclude them from stackable promotions such as 25% off coupons, mailers, a...
Having issues with our Uber Eats/Doordash orders printing... sometimes they print, sometimes they don't, sometimes they print three days later. Has anyone else had this issue?We recently ordered a new tablet because our old one also will not seem to ...
I am a dine in restaurant, I have 1 person who's job is to take phone orders for takeout. Is there a way to default his access code to take out only? Or a specific setting or setup that seems to work for this that someone is currently using and wo...
Currently my restaurant uses the new KDS experience in dark mode. We have a couple production items on our salad/Fry KDS and the production item count has been very helpful. However, currently the text for the count itself goes from grey when the cou...
Anyone having issues with the July 9, 2026 update abbreviating the number of characters in tab name Our customer first names are being cut off . Does corporate toast not have any clue on actual running a restaurant? Don't they think through ho...
Hello,We are trying to create a specific discount rule for our menu and could use some guidance. We want to set up a promotion where if a customer buys a specific quantity of items (X number of items), they automatically receive a percentage discount...
Now that pennies will stop being produced soon. Does Toast have a rounding plan in place? Banks are already warning of shortages.
Looking for help from anyone using Catering & Events, Tips Manager, and MLM together.We operate four locations.Three locations are experiencing an issue where catering gratuities remain assigned to our Default Catering & Events placeholder profile in...
I have been trying to speak with a support agent who can help me and so far Ive had no luck. I need help escalating issues regarding the new Device licensing subscriptions. Im using some backup devices between restaurants and toast is now saying I ne...
Hello,I am unable to receive the secondary code when logging in on mobile. It fails to recognize only my phone number.
I am unable to print the Tip, Total, and Signature lines on the guest receipts. The POS device currently has the related receipt/tip settings enabled, but the guest receipt still only shows suggested tip percentages. It does not show a blank tip amou...
