Combo meals, mod group, and existing menu group

[Tim_Sandor]

I have some combo meals on the menu.  I've created a mod group called Combo Beverage Choice, and then chose to use an existing menu group called Beverage as the choices of beverage for the combo.  I want the beverage choice to be required.  

It works great from the POS.  We can pick the combo meal, and are forced to choose a beverage.

HOWEVER, if the mod group is flagged as required, any combo meals that use that mod group go out of stock on the self-ordering kiosk only.  If I flag the mod group as optional/force or optional, the combo meals are shown as back in stock, but the customer is never prompted to choose a beverage.  If I switch the mod group from using the existing menu group to using manually entered mods, then it works fine.  But, I want to use the existing menu group, so I don't have to update the various beverages and prices in 2 places.

I spent more than an hour on the phone with Toast, then they escalated to an expert who emailed that I had to make the mod group optional/force (which DID solve the issue of my combo meals showing as out of stock), but since the customer can't choose a beverage, I've traded one issue for another.

Anyone got any suggestions?  

Thanks.

[rcmck]

The last screen shot, that is with manually created modifiers right? You are saying the out of stock problem doesn't happen with that? Only when using an existing group?

[Tim_Sandor]

Correct:  the last screenshot (showing our entire menu) is with manually created modifiers, and when the menu is configured like that, it works great - other than the fact I have to do duplicate work instead of relying on the "use existing menu group as modifier group" function.  If I re-config the modifier group to use an existing menu group, the combos then go out of stock only on the kiosk.

[rcmck]

And you said if you use the existing group and set it to optional/force they go back in stock but the customer is not shown the beverage options? Or they are just able to skip it and you don't want that? 

[Tim_Sandor]

That is also correct: when setting the mod group to optional/force, and using an existing menu group as mods, the kiosk customer is never shown an option to choose a beverage.

[rcmck]

Thanks, could we see that last screenshot from advanced properties with a wider view and the beverage group also expanded as well as under show/hide  only 'visible to' checked?