I have some combo meals on the menu. I've created a mod group called Combo Beverage Choice, and then chose to use an existing menu group called Beverage as the choices of beverage for the combo. I want the beverage choice to be required.
It works great from the POS. We can pick the combo meal, and are forced to choose a beverage.
HOWEVER, if the mod group is flagged as required, any combo meals that use that mod group go out of stock on the self-ordering kiosk only. If I flag the mod group as optional/force or optional, the combo meals are shown as back in stock, but the customer is never prompted to choose a beverage. If I switch the mod group from using the existing menu group to using manually entered mods, then it works fine. But, I want to use the existing menu group, so I don't have to update the various beverages and prices in 2 places.
I spent more than an hour on the phone with Toast, then they escalated to an expert who emailed that I had to make the mod group optional/force (which DID solve the issue of my combo meals showing as out of stock), but since the customer can't choose a beverage, I've traded one issue for another.
Anyone got any suggestions?
Thanks.
