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conflicting IP address causes all printers to go down

Has anyone else had a conflicting IP address cause all the printers to work thermal and not thermal and takes toast hours to fix with you over the phone 

2 REPLIES 2

rcmck
Dessert I

Could you share your printer setup with IP addresses? Most likely have more than one printer with the same address or a terminal with the same IP address.

josh212
Community Ambassador

@williams0912 it happens sometimes on Sundays as your leases reset .  Make sure you only have your printers serial numbers in toast not the ip address as they are dynamic. You can make it static but I don’t recommend just put the s/n refresh printers and you will be good