It's to my understanding Grubhub, Uber, and Doordash is not integrated with Toast for the prep time delays and throttling. I was told from a Toast expert I would need to call the 3rd Party Online companies to manually update. This will likely be a ...
I want to put KDS in my kitchen but I have a hard time paying $900 for a 22" monitor.Seems very high seeing as they are going to charge a monthly fee on top of that.Not trying to be cheap but I can get a 22" monitor on Amazon for $75Input?
Yesterday we had a To-Go order that originated from the Toast Pickup App that we were unable to change the server from 'Default Online Order' to the staff member that completed the order. This was a same-day order, so in most cases we're able to cha...
The back end:Doing inventory or gathering a query on menu-items (inventory items). At the end of the night, end of the week, end of the month. I would like to do a menu-item, bottled wine, query. "Let's see what bottles sold."Currently, what looks li...
I have been contacting toast for week about a MAJOR disconnect with ubereats integration. Ubereats orders not being accepted by TOAST POS, So today, I found out that a ticket to escalate the issue has not been created. For four weeks, this issue ha...
Hello everyone, my restaurant is new to toast. less than a week now. We are having trouble in our carry out department. with the cash drawer, shift review checkout and online orders tips on how my carry out staff are suppose to receive those tips? be...
Is there a way to see tickets that have been sent to the kitchen kds, but haven't been fulfilled by kitchen in the back office of toast?
Hi.We are trying to reconcile our sales on TOAST with our third party portals like Grubhub, Ubereats, Fooda etc.. But the amount on TOAST is always different from Third party Portal. Did anyone try to reconcile the amounts? We have already taken into...
It would be great if Toast can create a way for us to be able to do preform manual credit card close out remotely!! My previous POS HAD THIS ABILITY . It is very important for my business to receive our deposits in the next morning , and if there is ...
My Toast Tap, Direct Attach device (self service kiosk) is not processing credit cards via tap or chip. Only swipe works. Any suggestions or similar experiences?Dominic
There have been so many issues with what the sales rep told me (in a meeting that someone else heard, as well), what has happened, the security within toast and ability to get answers that it really shows how poor the company is run. A security breac...
When a prep station bumps a ticket, the ticket is moving to the front on the Expo KDS. This is causing issues at our Drive-Thru since the order of the tickets displayed are the orders of the cars in DT. Does anyone know if this can be changed? We are...
What’s the simplest but most effective special you've ever introduced to your guests?I’ll let you in on a secret: Holiday specials can be an operational nightmare or a brilliant move—it’s all about simplicity and anticipation.On St. Patrick’s Day, we...
Is there a way to post orders thru the Toast web portal?
Toast Delivery Service and Third party delivery The problem is twofold:1. The issue is when a third-party driver doesn't show up until several minutes or more to pick up an order. Every time this has happened we have delivered the order ourselves (...
