03-21-2023 06:20 PM
Hi, I'm having trouble with my kitchen staff seeing the modifier changes on our sandwiches. We are a new restaurant so the tickets/KDS need to show the default modifiers. The support article on default modifiers (https://central.toasttab.com/s/article/Creating-Default-Modifiers) shows removed default modifiers with a "NO" added to them. Is this option not possible with the default modifiers set to print/show on KDS? Seems like an arbitrary limitation, if so. Ultimately, I'd love to see an option added to highlight modifier changes from defaults on the KDS. Thank you for any insights!
03-21-2023 06:33 PM
Make sure show default mods is set to yes under UI options
03-21-2023 06:49 PM
It is, and the default modifiers are showing. They are not showing "NO" when they are removed.
03-21-2023 07:11 PM
Ok, it should be showing the NO weather or not you have it to show defaults or not. Can you share a picture of what you are seeing?
03-21-2023 07:20 PM
I am not currently at the restaurant. However, any default modifier I remove is just removed. It no longer shows at all on the POS, the printed ticket, or on the KDS.