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Delete/Undo Driver Shift Review?

rodeak
Soup III

This must be simple but does anyone know how to undo or delete a delivery driver shift review once it's already been done? 

Sometimes we've made a mistake leaving a delivery off of the driver's shift review and want to delete  it so we can add the missing check (so the tip or cash owed are accounted to the correct driver). We deliver in house I'm not sure if anyone else has run into this. Thanks. 

2 REPLIES 2

rcmck
Dessert I

I can't say for sure if it is any different for a delivery driver, but reopening a shift for any other employee is possible. https://doc.toasttab.com/doc/platformguide/platformReopeningAShift.html 

Rob
Community Manager
Community Manager

Thank you for getting in touch! The process for the delivery driver is the same, so the article attached by rcmck should work for you. I have also attached an article in case you have any further questions!

Reopen an Employee's Shift From Previous Days



Robert Anderson, Community Manager
Toast